Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,255 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I purchased a cool towel and a hair wrap. I love my hair wrap but was disappointed with the cool towel, as it feels harsh and unpleasant against the skin. The products were beautifully made and packaged and all sent in eco packaging. Overall Dock & Bay seem a lovely company.”

Helpful Report

Posted 5 years ago

“Beautiful towels, we love the fact we’ve a colour for each family member! And they’re huge, which is great. The one thing is that if they are on damp beach sand, it isn’t as easy to flick the sand off the towels. But apart from that we love them!”

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Posted 5 years ago

“Towels are nice and dry quick. They are a much different materials than regular towels and once we got used to that, we found that we like them a lot. Fold up small and fit nicely into a beach or pool bag.”

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Posted 5 years ago

“Great for the beach, so light and hardly takes up any room in the beach bag! Handy when you're taking everything but the kitchen sink!”

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Posted 5 years ago

“Really great compact towels for the beach. Lovely colours and wash really well. This is our second lot and now also have the beach circle.”

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Posted 5 years ago

“Look great. Large plenty big enough. Yet to use them as since ordered the sun has gone in! The delivery was slow by Hermes, said it was arriving 4 days in a row and then it was cancelled at the end of the day but got here eventually and can’t wait to use them”

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Posted 5 years ago

“I have the beach towels and the hair towel and I love this brand. Quality colour and feel are superb”

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Posted 5 years ago

“Really like the quality and soft feel of the towels. They are lightweight and don’t bulk out the beach bag. The only downside is that the stripes are white and it shows marks easily. Perhaps make a darker range with Black & other dark coloured stripes.”

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Posted 5 years ago

“We got two extra large towels and a head towel and couldn’t be happier! They are so great for going to the beach as they fold up extremely small and also come with a handy carry case each!”

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Posted 5 years ago

“Towels are really good quality and although not feeling really soft like a conventional towel we’re still cosy. Sand did not stick to the towels when dry but did pick up after we had been in the sea and dried off. They dry quickly as advertised and then the sand comes off easily. Overall, definitely worth it!!”

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Posted 5 years ago

“My order came promptly and not over packaged. I bought three including one for a friend, I couldn’t decide which one to wrap as I liked all of them😂. Lightweight and small perfect for travelling light, the little pouches are perfect too.”

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Posted 5 years ago

“Not bad towels tho wasnt cold for long in the heat we had”

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Posted 5 years ago

“Nice box with swimwear and it fits very well. Good quality as well!”

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Posted 5 years ago

“Great Colours and packaging but I have imagined something a bit softer. I like it for the beach but is not as cuddly as general towels.”

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Posted 5 years ago

“Speedy service. Very pleased with the towel just a shame I won't get to use this year due to covid 😷😬.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I ordered a hair wrap towel and it is great. I have fine hair but lots of it. The towel helps it dry naturally quicker meaning less fuzzy hair from the hairdryer.”

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Posted 5 years ago

“The towel was exactly as pictured! The colors were vibrant, and I was glad I went with the XL size. I can't wait to bring it on vacation next week!”

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Posted 5 years ago

“During the very hot weather this was so good helped me keep cool.”

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Posted 5 years ago

“Purchased four different colors: orange, purple, green, & blue. The colors are bright and eye catching. Because of their bright colors, they’re difficult to loose in a messy pile of clothes or a suit case. To my surprise, these towels are much softer than most camping/quick dry towels. The large is a perfect size for children. The x-L would def be needed for teens or adults. The elastic loops are placed in the middle of the towel which I love because that way they don’t touch the floor when hung. I purchased these towels for our 4 kids to have color coordinated towels to make it simpler to identify AND so the towels would no longer slip & fall to the floor. Problems solved! The kids also love how soft they are. Ages 9, 7, 6, & 4. One of my children has sensory processing issues and still loves this towel! One star is deducted because the elastic loop broke from the purple towel the first week. It was an easy fix to sew back on, even for this non-sewer.”

Dock & Bay 4 star review on 18th August 2020

Helpful Report

Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,255 reviews