Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,250 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love that it's not bulky. Can't wait to take it on vacation.”

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Posted 2 years ago

We are so happy you love how compact your Dock & Bay product is 🥳 Time to book the vacation 🤩 🏖

Posted 2 years ago

“We have dock and bay towels and ponchos and it is so true how fast they dry and small they pack up to. We use them for swimming and for trips to the beach etc as well as holidays.”

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Posted 2 years ago

Hey Claire! That's great to hear you are using the towels for many situations! I hope you and your family have matching ones for holiday?! 🤩 Their fast drying and lightweight qualities, really are ideal 🙌

Posted 2 years ago

“They were very nice products”

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Posted 2 years ago

“Super looking towel. A great gift.”

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Posted 2 years ago

“Lovely towels, great design, perfect for use on our caravanning holidays and for swimming trips, although the towels are so pretty I'm tempted to use at home.”

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Posted 2 years ago

Thanks, Emily! Yay for multi-use towels 🎉 Definitely check out our Bath Towels too 😍

Posted 2 years ago

“Great products”

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Posted 2 years ago

“Towel is good quality and size but the colour is not as vibrant as appears in pictures on the website.”

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Posted 2 years ago

“Pleased with my purchase”

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Posted 2 years ago

“Products fabulous. Delivery RUBBISH. My parcel was supposed to be delivered by Royal Mail, my parcel was attempted to be delivered, was then supposedly returned to the sorting office. The following day a very kind colleague from work delivered my parcel which had been abandoned along with several other parcels a few streets away. Royal Mail have still not responded to my email asking what happened.”

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Posted 2 years ago

“Towels look great and are nice and compact :) perf for summer”

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Posted 2 years ago

“Excellent product and speedy delivery”

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Posted 2 years ago

“Good quality hair wraps in lovely packaging.”

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Posted 2 years ago

“Ordered from the website, which was easy and clear to use. Communication of order and payment promptly arrived. Confirmation of order dispatch received. Order turned up in a timely manner. Overall a good experience.”

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Posted 2 years ago

“Lovely look and feel!”

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Posted 2 years ago

“First time buying a towel like this. Material felt different than I expected. It worked very well, quick and effective drying of myself, and the towel afterward! Would recommend.”

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Posted 2 years ago

“Good product”

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Posted 2 years ago

“Buying this product was easy but the choices of colours and then picking one was the hard park. Sadly on delivery the hair brush was missing, I contacted customer service and response was so fast and very funny, this was amazing and made me laugh so much. I couldn’t ask for a better response and I received my new item so fast. Thank you not only for my replacement but my making me laugh while providing great customer service.”

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Posted 2 years ago

“I am really pleased with my items”

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Posted 2 years ago

“Don’t know yet. Shipment arrived promptly. It was a gift for Christmas so I shippped it to the recipient and won’t be opened until Christmas. So far so good.”

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Posted 2 years ago

“I was happy with the service received from Dock & Bay and the quality of the goods was very good, it was a shame the delivery took so long”

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Posted 2 years ago

Dock & Bay is rated 4.9 based on 34,250 reviews