Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,250 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt delivery & quality product as usual”

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Posted 3 years ago

“Customer service was great! Product was great quality.”

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Posted 3 years ago

“Like how compact the item is—will be easy to travel with Haven't used yet so don't know how it will dry but good size”

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Posted 3 years ago

“Very efficient with sending my towels, kept me up to date.”

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Posted 3 years ago

“Nice towel. Dries quickly”

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Posted 3 years ago

“Really quick drying time and sand comes off super easily. Texture a little different to normal bath towel but much better than a micro fibre towel. Lovely colour choices too!”

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Posted 3 years ago

“Love these face cloths and an added bonus having the facial soap. Absolute winning combination!”

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Posted 3 years ago

“Best towels I've ever used, I was sceptical when I opened them as they felt thin and I didn't think they'd dry properly, but they were amazing and dried quickly!! Great colours too!!”

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Posted 3 years ago

“Disappointed that the price has gone up so much after being out of stock, but I still purchased as hopefully, they will be worth the price which is much more than other brands.”

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Posted 3 years ago

“Very nice company, no issues in ordering online, which quick delivery”

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Posted 3 years ago

“Bought this to use when camping, bought the bigger size as other half is tall but he complained it was too big to use after a shower. Be great for the beach but not so great when trying to get dry in a cramped shower on a campsite.”

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Posted 3 years ago

“Fast delivery. Folds up small and lightweight great for taking away on breaks and in suitcase. No more bulky towels! Kids love them and the designs are vibrant.”

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Posted 3 years ago

“It’s great”

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Posted 3 years ago

“Beautiful patterns, wash well, a bit pricey.”

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Posted 3 years ago

“I had my eye on Dock&Bay's towels for a while but never needed to buy one. I decided to buy one shower towel and one beach towel because I'm moving out from my parents. I'm very satisfied because they take a lot less place than a regular towel and dry so fast I couldn't even believe it. The designs are very cute and the quality is good. The brand's logo is embroidered. I like the pouches a lot, it makes it easier to transport the towel or even other small things. The towels are 100 percent recycled materials which are awesome. However, the only critique is that they are made in China and that country uses forced labor. That is why I took one star.”

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Posted 3 years ago

Hey there Jocelina, We love that you're a fan of our towels! 🤩 Just to keep your mind at ease, all our factories have to complete regular ethical audits to ensure working standards are maintained. Along with this, we are on our way to becoming a Bcorp Company, meeting set standards both environmentally and ethically 💙🌎 So no need to worry :)

Posted 3 years ago

“Great customer service and very easy to order with! Delivery was fast with no problems, I would definitely recommend!”

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Posted 3 years ago

“Great poncho! Slight problem with delivery but refunded postage. Good customer service.”

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Posted 3 years ago

Our team is always on the case to unite you with your precious Dock & Bay cargo! Now you can get rocking your poncho 😎

Posted 3 years ago

“I am yet to use the towel but I was trying to contact the customer service team prior to ordering and was disheartened by the lack of help they offered. I wanted advice on side and also info on personalisation and I didn’t get this info. I ended up ordering the large Bora Bora towel and paying to get it personalised elsewhere due to not being able to do it on their website despite them advertising this.”

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Posted 3 years ago

“I’m really happy regarding the fabric quality. However, I am really disappointed because the colors on the towel didn’t match with the ones shown on the website. Best”

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Posted 3 years ago

“Great delivery and love the packaging, great for presents.”

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Posted 3 years ago

Dock & Bay truly is the gift that keeps on giving 😎

Posted 3 years ago

Dock & Bay is rated 4.9 based on 34,250 reviews