Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,250 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really good quality towels. Perfect for throwing a beach bag ready for the day! Dry nice as quickly”

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Posted 3 years ago

“My surf poncho arrived quickly and the website was very easy to understand.”

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Posted 3 years ago

“Compact and effective. Can be heavy to carry travelling”

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Posted 3 years ago

“Love. Love. Love. The design is so cute and unique. They compact so well and so small. Perfect for a suitcase. However, they don't dry very well though if it is not good weather.”

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Posted 3 years ago

“Love the towel wrap. Very easy to use. If used to fluffy towels takes a bit of getting used to, but once you do, very nice!”

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Posted 3 years ago

“For the most part, I am happy with the products as I was looking for quick dry towels and ponchos for daily use. The ponchos are not are vibrant as shown online and also the pockets are much more shallow than I expected them. On the plus side, they do dry within 24 hours.”

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Posted 3 years ago

“Excellent service, great products. Would definitely recommend. Thanks”

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Posted 3 years ago

“Super easy website to shop! Would love if the kids ponchos came in more designs”

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Posted 3 years ago

“Cool products. Colors always a bit different when arriving than on the website. A bit less packaging or the option to choose minimum packaging would be nice. The box for the headwrap and the pouch for the poncho are nice touch but I don’t need any of that - so not super eco friendly.”

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Posted 3 years ago

“I love the towels from Dock & Bay. The only reason I've not given it 5 stars is because I could've had done with more updates for shipping. Apart from that Dock & Bay are excellent, I have bought from them before and I will continue to buy from them.”

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Posted 3 years ago

“Lovely fabric and colour. Size as expected. Quick delivery. Looking forward to using at the beach & camping.”

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Posted 3 years ago

“Seems good, tested once! 👍🏻”

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Posted 3 years ago

“I bought 2 towels for my daughter & boyfriend to take backpacking - they were very pleased with the towels which look v.smart & easily fit into their rucksacks! The fact they are quick-drying will be very useful.”

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Posted 3 years ago

“At DOTB last night for dinner. We made reservation but they did not have it when we got there. They sat us at a table of 8. We could not hear ourselves over the music. The singer was great btw. We asked to be moved to the first 4 top and when that became available, the hostess sat someone else there. (the same hostess that said she would move us when a table opened up). We finally got moved by I guess, the manager, who was trying to make things right. To sum it up, food was GREAT! Service sucked! They need to give the wait staff some training on how to serve drinks (don't put all of them down and make us divvy them up) Clean the plates off the table when we are done eating. Hand each of us our own check (don't just plop them all on the table for us to divvy up) See a pattern here?”

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Posted 3 years ago

“My daughter and I have the hair wraps and find them a good lightweight way to hold our washed hair. I bought an additional one for my sisters birthday and was disappointed that it said “promotional gift box not for resale” on the back - it sounded like a free gift. But overall a decent product.”

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Posted 3 years ago

“Great communication”

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Posted 3 years ago

“Great towels and look fab. We mainly use them in our van and when we are camping as they Dry quickly and don't bring the sand in.”

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Posted 3 years ago

“fantastic colours, fold nice and small light weight. Can’t comment on use yet as I’m saving it for my holiday”

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Posted 3 years ago

“Arrived quickly, great at being sand proof. Do hold a bit of dampness but not much, dry mostly very quickly. We loved the designs!”

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Posted 3 years ago

“Really pleased with my order! I bought two towels in the sale - fast delivery and great product.”

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Posted 3 years ago

Dock & Bay is rated 4.9 based on 34,250 reviews