Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,250 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Item came quickly and fits great”

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Posted 2 years ago

“very quick very easy ordering good selection of products”

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Posted 2 years ago

“Fun and stylish feels glam when i get out of the shower.”

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Posted 2 years ago

“Excellent, fast delivery. I ordered 3 wraps, one for myself and 2 for Christmas gifts. I really like the one I ordered for myself, its easy to use and more comfortable then wrapping my hair in a towel. I wouldn't say it's any better at drying my hair though.”

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Posted 2 years ago

Amazing Tracy! Wraps to go around! We're happy that you love it and want you to love all of it so we suggest things such as squeezing out all the excess water from your hair before putting the wrap on. 👀 Whatever happens though, we're happy you like us ☺️

Posted 2 years ago

“Easy process, quick delivery and great product”

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Posted 2 years ago

“Good company and I like the use of recycling materials.”

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Posted 2 years ago

“Shopping experience was super easy, and delivery was quick!”

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Posted 2 years ago

“Great service but the website could be more user friendly. Very quick order assessment and delivery.”

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Posted 2 years ago

“My towel arrived on time and is just what I wanted - bought for a friend's birthday who loves paddle boarding so will get well used!”

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Posted 2 years ago

“Really like the product and the patterns available. Found the website very easy and delivery was prompt.”

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Posted 2 years ago

Thank you Alice 💃

Posted 2 years ago

“Great product! Definitely absorbing as describes. I have relatively short, thin hair (lots of it though)”

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Posted 2 years ago

“Enjoyed looking at this site for gift ideas. Order arrived ptomptly.”

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Posted 2 years ago

Hi Julie, Great to hear, we hope you found some inspiration, with the season of gift-giving coming up 👀

Posted 2 years ago

“I love their stuff but have to say I don’t like the waffle hair wraps as much as the original”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Good quality products- it’s unfortunate that there are no discount codes or student discount codes which can pay for the delivery fee.”

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Posted 2 years ago

“Got recommended by a friend and not disappointed”

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Posted 2 years ago

“Like the products and presentation.”

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Posted 2 years ago

“We've just come back from holiday after trying our towels for the first time. They do what they say on the tin as such, easy packaging for suitcase & fab customer service pre order and following issue with baby towel sizing for our 16 month old which needed returning (note baby towel advertised as age 0-4 but wouldn't recommend after age 1, at a push age 2 depending on what you're after as we found it just too small which is a shame as the waffle material is lovely!) Waffle hair towels also fantasic and my hair feels and looks nicer after washing!”

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Posted 2 years ago

“No issues with my order. Delivery was smooth and really happy with my head towel.”

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Posted 2 years ago

“Very good quality material in nice packaging. Good size and nice colour; however, I did pay for next day delivery and it took over a week longer to arrive”

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Posted 2 years ago

Dock & Bay is rated 4.9 based on 34,250 reviews