Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,250 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I really loved the colours available. The shipping was very fast. The towel feels like something I’ve never felt before and I’m very excited to try it.”

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Posted 2 years ago

“Seems like it’s good quality, dries fast, quick shipping”

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Posted 2 years ago

“Great to use”

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Posted 2 years ago

“Great for camping, caravaning, school trips, etc. Quick drying and compact for easy use and reuse.”

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Posted 2 years ago

“Nice company with sustainable products”

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Posted 2 years ago

“Package arrived quickly, and promptly. However they went on sale 4 days after purchase and was not able to save any $$ or request a refund :(”

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Posted 2 years ago

“Items ordered were delivered quickly. User friendly website.”

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Posted 2 years ago

“Disappointed I didn’t get my first order discount applied at the checkout! As soon as you click pay with PayPal, you loose the chance to apply it!”

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Posted 2 years ago

“Excellent service. The towels are a good size, nice and soft and dry really quickly. I would recommend them products 100%.”

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Posted 2 years ago

“It was cheaper a week later”

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Posted 2 years ago

“Lovely items, dispatched quickly. Postage costs on the high side for the size of the package delivered.”

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Posted 2 years ago

“Beautiful colours! Great quality and super quick to dry. We now use them as bath towels for our caravan.”

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Posted 2 years ago

“I haven't tried these towels at the beach or river. However, I purchased them for my caravan as they are lighter and pack down smaller than standard towels. I've tested them at home and think they will work out really well so I ordered some more but missed out on the pattern I wanted.”

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Posted 2 years ago

“Bought as presents to be used on a trip to Thailand, lightweight and good quality!”

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Posted 2 years ago

“I was very pleased with the way my orders were handled. Both orders arrived within a few days in great condition. Would recommend your company to anyone wanting a superior product.”

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Posted 2 years ago

“This is my fourth order from Dock & Bay, always happy with the quality of their items. Love the packaging of the hair wraps for gifting. Have given 4 stars instead of 5 as I think there should be an option if not giving hair wraps as gift the extra packaging is not needed. Also the pattern I wanted of dressing gown had no stock so slightly disappointing. Very Quick delivery which is great”

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Posted 2 years ago

Hi Fiona, I'm glad you love our stuff! Thank you for the feedback on the Hair Wraps, it's noted! (We love reducing waste) I hope you're able to get that dressing gown when stock returns 💌 Best Wishes, Briar

Posted 2 years ago

“It makes me happy to give happiness to my children. My purchase was chosen as a "what I'd like for Xmas" it was new beach towels for the family :) Looking forward to Xmas Day when they are opened. Thanks for a quick delivery too :)”

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Posted 2 years ago

“Products definitely do as advertised and dry you and your hair quickly, my mum loves Dock and Bay towels (she won't use any other)!”

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Posted 2 years ago

“Looks a nice Company. Things I ordered are for Xmas presents for other people. They do look lovely and I'm wishing I had ordered one for myself.”

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Posted 2 years ago

“The price for the product is really good, especially with discount. Products are good quality and arrived quickly. Overall great service.”

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Posted 2 years ago

Dock & Bay is rated 4.9 based on 34,250 reviews