Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,263 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No issues, good communication and speedy delivery.”

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Posted 5 years ago

“Easy to order and quick delivery. Nicely packaged”

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Posted 5 years ago

“I was looking for some reasonably priced sand free towels as quite a few companies have mushroomed in recent years, but most are just too expensive for what they actually sell...towels. So I'm very glad to have found Dock & Bay which I find have well identified the price point of what a fancy towel should be! I would say the one main improvement to focus on is to make sure the entire collection is made from 100% recycled material but I believe you guys are already focusing on that. Also I would suggest that you explore partnerships / temporary collections like Chillys do (ie Dock&Bay x Artist)”

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Posted 5 years ago

“love the color and quality of the towel i plan on oderedinj another one and fast delivery”

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Posted 5 years ago

“I had never heard of this company before and we were talking about towels and then it popped up on my Facebook. So we thought we would try them.”

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Posted 5 years ago

“Great quality & designs”

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Posted 5 years ago

“purchase was smooth and easy”

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Posted 5 years ago

“Very convenient space wise, great for traveling. The colours are little more dull than I would have thought. The towel its self is very soft to the touch. Not too thrilled about the price I paid but over all seems like a good towel.”

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Posted 5 years ago

“Quick service,”

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Posted 5 years ago

“Great product and helpful staff - website fell into a few technical issues but the customer service made up for it”

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Posted 5 years ago

“Good service, prompt arrival, great packaging.”

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Posted 5 years ago

“Haven’t used the items yet, but the beach is happening today! The quality seems amazing and very tastefully packaged. Not disappointed!”

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Posted 5 years ago

“Soft and as advertised. Seem to be identical to other quick dry microfiber towels I’ve bought elsewhere.”

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Posted 5 years ago

“There are quite a few options for sand-free towels, but what motivated me to buy D&B was the price. They can do everything the other brands can but they’re significantly more inexpensive. My order arrived in a week and I loved the biodegradable packaging. Colors marched the online description perfectly. I’d definitely but again! In the future, I’d love if they’d introduce more style options.”

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Posted 5 years ago

“Lightweight towel that retains my curl & keeps all my hair off my face as I pootle about with my morning tasks. Ideal!”

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Posted 5 years ago

“Beautiful packaging and product, arrived by mail really quickly. Great service!”

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Posted 5 years ago

“Love the fit and style of the bathing suits that I ordered. I will say that I do wish there were more colors (striped with colors other than white. Such as a blue & green striped suits) also, I was a bit disappointed with the lack of vibrant colors on the suits as opposed to how they are pictured on the website. The colors online are super bright & really pop. The actual colors, not so much. I still like them a lot! I just wish they were portrayed a bit more accurately. They could be tapered a bit more in the thigh as well, but that’s just my preference. Overall, I like them a lot & will probably order more!”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“I have been considering purchasing these towels for a while now, so glad I went ahead and ordered some. They are light and compact, easy to pack in your suitcase, especially if you are like me and always overpack 😬. It will be so much easier to take them down to the beach too. They are bright, fun and a good size.”

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Posted 5 years ago

“Great little hair towel really does what it says and dry’s you hair! I Bought a microfibre one but it isn’t a patch on the Dock & Bay! I would certainly recommend them!”

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Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,263 reviews