“Have n t had one call I feel because of the volume of dogs for sale on your site the ad goes from the front page very fast and in my experience not many people want to scroll through loads of pages and prospective buyers aren’t all aware you can look up a specific breed. The price per advert of 50 euro should at least include 3 free bump ups not be charged a further 12 euro per bump up Also you don’t seem to be able to edit your initial write up as description I e vaccinating etc changes the longer you have the pups”
Hi Susan,
Thanks for the review, and sorry you have not gotten any calls yet.
You can edit the price and the ad title, as well as the images.
We have had to lock the description / breed & microchip information on ads, as people were selling multiple dogs from the same ad.
If you let me know what you'd like changed I can edit it for you.
“Admin are rude and annoying to be frank,and it’s quite expensive to advertise
Annoying that you can’t edit ads or change info after they have been initially advertised ,it’s ridiculous .
Far too much info required for such a basic thing as an ad .”
Hi Daniel,
I'm sorry you didn't have a 5 star experience. I've checked our support tickets and I don't see any recent ones from you.
You can edit the price and the ad title, as well as the images. We have had to lock the description / breed & microchip information on ads, as people were selling multiple dogs from the same ad.
If you let me know what you'd like changed I can edit it for you.
Hi Janos, I'm sorry you are not happy with the experience. Our prices are mentioned on the homepage and the ad creation page, and we are very upfront about the prices, there should not have been any surprise about that.
“I felt the number of inquiries I had was very low for the amount paid. I decided not to bump my ad as I didn't want to pay a further 12 euros on top of the 50 already paid.”
Hi Sarah
I’m sorry you didn’t have a great experience.
Your ad has been seen over 700 times since it was posted. Generally this would result in the two dogs being sold. If you need extra time in your ad please do let us know and we can reopen it for you.
Hi Joan
I'm sorry you don't feel like you had value for money. We are clear about the prices up front. Prices are on it's on the homepage and on the page when you are paying for the ad.
Hi Finin
Thanks for your review and apologies it wasn’t a five star experience. We have had to lock parts of the ad once published as people were selling multiple different breeds either the same ad. If you email support@dogs.ie with the changes we can update the description for you at any time.
“Customer care excellent . I always had my emails answered promptly and changes accomodated.
But
Just in relation to the finding a home, not many options from advert at all. I expected many more. Still have my pup,not sold. No calls in days. Only 2 people interested initially and in a female . But I've only a male. This might be current market. Who knows.
The site- so I'd like if I could upload sa video of pups. Also move photos easily around to profile photo etc.
Also I can't edit description unless I email you guys to do this.
The fee is way too expensive per pup. It should be a total fee regardless of pups advertised. This in turn ups the sale price of pups and makes it more difficult to sell pups at a higher price.
Also the bump for 12€ is not good. 2 bumps should come free with advert.
All in all, it's too expensive and not effective.
I believe people will revert to word of mouth . Im finding that effective- have 2 potential homes from that.
Thanks guys.
Thanks guys 👍”
Hi SK
Thanks for the detailed feedback. I’m sorry it hasn’t been a 5 star experience.
To address some of the issues.
1) editing description: we had to lock the field as people were changing details on the ad to totally different dogs. We are always happy to change anything you needs.
2) if you upload your videos to YouTube and put the URL in the description it will display in your ad. Let us know if we can help here. This will be made a bit easier in our new site.
3) I did take a look at your ad, your dogs are priced higher than other Maltese Crosses, by approximately 70%. Prices have fallen recently as demand, as you rightly point out, has decreased. We have 16 ads in the Maltese Cross category and 41 individual dogs and yours would be the most expensive ad.
Hi Pat,
Sorry you didn't have a great experience.
I'm not really following you here. Please feel free to reach out to support@dogs.ie so we can find out what's wrong.
Hi Anon, your ad has been seen over 500 times in the last 5 days. Looking at the price of your dog, it's about 50% higher than some of the other dogs listed in the same category https://dogs.ie/dogs/cocker-spaniel/ This might be causing the lack of interest. We have 33 ads in the Cocker Spaniel category and 75 individual dogs.
Hi Anon, thanks for your review, and I'm sorry you are not happier. I took a look at your ad and some similar ads.
We have 11 other ads in the Boxer category and 36 individual dogs for sale, and across the site, we have 770 live ads and approx. 2132 dogs are listed for sale, so there is a lot of competition at the moment for sellers. Your ad has been seen over 350 times since the ad was published 5 days ago.
There are also quite a few similar ads to yours, ones that are also IKC registered. The price you have set is competitive with the other ads.
Hopefully you will get some more callers in the coming weeks.
“50 euro is Way Too Expensive for no apparent reason to post the dog on sale, when DoneDeal or Adverts were allowed to advertise dogs it would cost 3.99 and dogs also had microchips. I only had 2 lovely pups and wanted to sell them cheap. Not every one is a puppy farmer you know. Disgraceful, you must think people sleep on money when you cash 50 euro per ad. You should be ashamed of yourself. 9.99 even would be too little to fill your pockets?”
Hi Nina
I’m sorry you are not 100% happy with your experience on dogs.ie.
We are upfront about the costs to advertise, it’s mentioned on the homepage and ad creation page. So it should not have been a surprise. Our prices have been the same for 2 years now, despite increased costs.
We feel we provide a excellent support system to help you find a new home for your dogs.
I can’t speak for the other websites, but as the owner of the site, I know we can’t provide the level of service we want at those price points.
For simplicity we change the same to advertise 1,2 or 10 dogs.
We hope you found great homes for your Jack Russells.
“Posted ad last Thursday. Have had a few texts enquiring but nothing came of them, all time wasters. Haven't heard anything more. Text messages is a bad option would prefer if people made a phone call”
Hi, thanks for your review. I looked into your ad and you only have 2 images of the dogs you are selling, and they are pretty similar. I'd recommend you adding some more photos of them, so people can get a better idea of what the puppies look like.
We have tried to optimise your ad there to see if it will get it some more views.
Hi Seamus, thanks for your review. I'm sorry you didn't have a better experience.
I'm afraid at this time we are not able to make this Bump feature free, not everyone needs to use this feature. Right now there are 816 open ads with 2,096 available dogs, if everyone used it it would also tend to make it not as useful for those who do need to get some more views on their dogs for sale by bumping it to the top of the list. I hope you can see our logic in this.
“I don't believe my ad to be recieving views as it is so far back and so many ads go up. I am being requested to pay to "bump" my ad after I accidentally used i think free bumps on the first hour of posting yet I paid for the ad and was not aware there would be more charges afterwards. I incorrectly put in the wrong date of birth and the post does not let me update this either so the ads not even correct.”
Thank you for your review, we are sorry you had a negative experience. I’ve updated the date of birth there for you to April 2nd. You can always contact support@dogs.ie to change any details on your ad.
There are currently 772 open ads with 1,958 available dogs. Your ad does appear still to be in third position on the Belgian Shepherd page https://dogs.ie/dogs/belgian-shepherd/
Your ad was not bumped and you were only charged for the initial ad.
Hi Fiona,
if you contact support@dogs.ie with the changes we are happy to help you. We had to lock the ads as people were selling different dogs in the ads after they sold the first ones.
Thanks for the feedback Anon. We currently have 705 open ads with 1,772 available dogs, so there is quite a bit of competition from sellers for buyers at the moment.
Regarding : the message log-in issue, I believe this will be fixed in the new website release.
