Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Very nice dress good value for money fits like a glove beautiful dress”

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Posted 2 years ago

“Great dresses quick delivery.”

Dolly and Dotty 5 star review on 6th December 2023

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Posted 2 years ago

“Perfection! Everything I wanted and more!!! Quick delivery, too. I live in Texas, USA and got my order in about a week. I'll definitely be ordering again.”

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Posted 2 years ago

“Quick delivery and brilliant customer service”

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Posted 2 years ago

“Really quick delivery, lovely quality dress, really fun patterns and options! Thank you”

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Posted 2 years ago

“My dress arrived very promptly and fitted very well. It looks very elegant and will be worn to afternoon tea next week.”

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Posted 2 years ago

“The fit is a bit large for the size. Wouæd have been good to know. Maybe the dress fit could be added to the website on the product page.”

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Posted 2 years ago

Dear Anne-Katrine, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 week ago

“Excellent dress, really high quality and comfortable. Fit like a glove! Quick delivery as well.”

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Posted 2 years ago

“Great company with good customer service and fast delivery too”

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Posted 2 years ago

“Great material and quality.”

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Posted 2 years ago

“Brilliant customer service - the discount was not applied and checkout but then very quickly rectified.”

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Posted 2 years ago

“The dress arrived promptly and is very lovely. Unfortunately it is too big (and this was the smallest size available.) It’s sad, because it was otherwise perfect.”

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Posted 2 years ago

“Living in the tropics in Australia, I much prefer natural fibres over polyester, and the quality of the cotton dresses I buy from Dolly and Dotty is superior to all others. The clothing is well-made; the styles are fabulous, the stitching is superb and the size, as always, is a true fit. I'm disappointed that gathered swing dresses are now being made with box pleats. They look more severe and they do NOT work with full-circle skirts at all. I'd like to see more of the styles and prints in cotton, especially Scarlette and Amanda. I miss out on those because they're polyester. Having said that, I am often stopped in the street by people admiring my dresses, and I have no hesitation in recommending Dolly and Dotty. They rock! 😊”

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Posted 2 years ago

“Oh, I absolutely love your dresses, they always make me happy :)”

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Posted 2 years ago

“I bought this dress because I love cherries and black and white clothes this dress was made for me! I checked the measurements and ordered the correct size. It fitted beautifully! I felt fantastic in it and I got so many compliments! I will be buying another Dolly and Dotty dress soon!”

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Posted 2 years ago

“The new Billie dresses are amazing! Gorgeous prints, and the patterns are lovely. I used to think dolly and dotty was a bit basic in the past, but these dresses now are gorgeous. I just got the peacock and the panda dresses, the detail is much better than another online company p____. Although it's polyester, they feel much more breathable and less plastic. I also have one of their cotton dresses, and that feels premium. I even wore it for a family photoshoot and it made me feel amazing. Oh and my 8yr old loves the kids dresses, perfect for feeling "grown up" and yet being able to twirl and prance around like a princess.”

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Posted 2 years ago

“Lovely dress, great fit and service!”

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Posted 2 years ago

“Couldn't speak more highly of the customer service. I had an issue with delivery and was sent a replacement within 24 hours. They were polite and kind and so so helpful.”

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Posted 2 years ago

“Ordered tartan dress for my friend who's going to a ceilidh. She's over the moon with it - fits perfect and looks amazing.”

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Posted 2 years ago

“Elegant timeless dress”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews