Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.79

4.8 Rating 1,606 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dresses were lovely, very good quality too, fast delivery.”

Helpful Report

Posted 1 year ago

“La robe est magnifique et taille très bien. Elle est d'une qualité remarquable. J'adore cette marque”

Helpful Report

Posted 1 year ago

“Lovely items and look good on, true to size as well”

Helpful Report

Posted 1 year ago

“We received the dresses in good time , but on opening them we found them to be of very low quality , more like cheap fancy dress costume .. the sizes ordered were size 10 and the fit was very different on each dress .. we was very disappointed and had to return them .. We had ordered one dress the week before which was a bit better , but since trying it on a few times the zipper has broken .. so again this is being returned.. We really wanted to like these but wasn’t up to standard ..”

Helpful Report

Posted 1 year ago

Dear Andrew, We sincerely apologize for the disappointment you experienced with our dresses. We deeply regret that the quality and fit did not meet your expectations. This falls short of the standard we strive to uphold, and we genuinely appreciate you bringing this to our attention. Please know that we take your feedback seriously, and we are actively working to address these issues within our product line. We understand the importance of your special moments and regret any inconvenience caused. We would like to make things right for you. If you are open to it, our customer service team is here to assist you with your returns and explore potential solutions. Your satisfaction is our priority, and we value the opportunity to improve based on your input. Once again, we apologize for any frustration this may have caused and appreciate your understanding. Warm regards, Your Dolly and Dotty Team

Posted 1 year ago

“So pleased! Delivery was super fast and well packaged, had to return and they were so helpful and it was processed fast, new size is perfect. First time shopping with you but will be back to buy more from Dolly and Dotty!”

Helpful Report

Posted 1 year ago

“Absolutely fell in love with this fantastic petticoat so fluffy and full. It's so pretty I'd love to wear it as a skirt. Thoroughly recommend. Feel amazing when I wear it under my Dolly and Dotty dresses ❤”

Dolly and Dotty 5 star review on 19th January 2024

Helpful Report

Posted 1 year ago

“Very addictive dresses!! Great service but would really love a free return or reduced return service.”

Helpful Report

Posted 1 year ago

“Wonderful. I am very happy with my purchase. These dresses are so lovely and flattering.”

Helpful Report

Posted 1 year ago

“Great service. I absolutely love my dress, great quality and fits perfectly”

Helpful Report

Posted 1 year ago

“Fast delivery and good value, thanks so much!”

Helpful Report

Posted 1 year ago

“Great service. Fast delivery and well packaged.”

Helpful Report

Posted 1 year ago

“Really good communication and very helpful with any queries I had.”

Helpful Report

Posted 1 year ago

“The clothes ordered arrived quickly, even though we were international posting, the clothes were beautifully made and great fun to wear. Thank you for the excellent service.”

Helpful Report

Posted 1 year ago

“I have 8 Darlene dresses now, and I'm sure I'll get more. The fit is perfect, the style is awesome, and the various patterns and colours are wonderful. I get so much affirmation and compliments when I wear them, and I feel like a million dollars. Love this brand!”

Helpful Report

Posted 1 year ago

“Quick delivery , item as described ,”

Helpful Report

Posted 1 year ago

“Quick response to our order..... fast delivery of a quality product”

Helpful Report

Posted 1 year ago

“Bought 2 dresses, tess lace dress in navy and Elizabeth swing dress, both are excellent quality, true to size and look beautiful on, both dresses look timeless so I’m sure I will get to wear them time and time again, fantastic dresses for the price too, my new online store to visit for dresses , 5star +”

Helpful Report

Posted 1 year ago

“Nice company, customer service response was fast. Return would have been easier if there were instructions, or even an invoice, in the parcel.”

Helpful Report

Posted 1 year ago

“Beautifully made and shaped to suit me...lots of compliments”

Helpful Report

Posted 1 year ago

“Easy to use, quick to deliver, no complaints!”

Helpful Report

Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,606 reviews