“I ordered 2 skorts from Dona Jo. I normally wear a S but ordered a M in case they ran small. One skort did arrive and was extremely small. I would have had to order a L or XL to fit me! I chose to return instead. This company doesn't provide free returns or exchanges. I had to pay to return the tiny skort. Since the other skort hadn't shipped yet, I asked to change it to a L. After many weeks, it never arrived so I cancelled the order. I didn't want to have to pay for another return. I would not recommend ordering from this company.”
“I placed my order on March 28 and received part of the order April 6 … and today is April 14th and I still haven’t heard anything about the remainder of the order… Nothing.
So how am I to review when I don’t have the clothes and I don’t even know when the items are showing up.
Sadly, in this day and age, we are all accustomed to the speed and the excellent communication that Amazon gives us. Can’t say that I would order from this website again.”
“I had bought 2 tanks awhile back. Although I expected the two I ordered to be the same, the fit was different. Skimpier around breast area, a bit shorter. Disappointed the fit was not the same as before.”
“The product itself is good BUT receiving your order is a nightmare! On every order, there has been a delay….if I didn’t follow up after a couple of weeks I would never know the status. If the product is not available, or there are problems with manufacturing, it should NOT be available to purchase. Additionally, not letting the customer know there are issues BEFORE they purchase is wrong. I would suggest reviewing this issue that has been ongoing & make the needed adjustments to your ordering process.”
“Love the products but the shipping sucks! Took 17 days to get my order to USPS facility, 4 days for them to deliver it. I was supposed to receive it 3 days before my trip but it didn’t arrive. And only one of 2 skirts apparently got delivered. I have no idea where the other one is because I’m on my pickleball trip without my 2 new skirts!”
“I love the pattern of my tennis skirt but the sizing is all wrong…. I am always a small or an extra small (depending on the company) but the skirt finally arrived and is very tight around the waist. I don’t want t the hassle of returning so I just hope it stretches out.”
“Very cute skirt and appears to be very good quality! I ordered a size that was too small and the exchange was easy and fast. I would buy again. Great company. I also reached out about where my order was and got an immediate response. I had forgotten it was a pre order.”
“I ordered three skorts on 3/26. Only one has shipped and I haven’t had any communication from you since then. Very disappointing. I have ordered many times from Dona Jo because the quality is very good.”
“DonaJo was responsive to my inquiry about shipment. Though it took a while (3.5 weeks) for me to receive the item ordered, I was happy with DonaJo in their prompt response. I love the Bliss skirt.”
“Bought two skirts, returned one, color just didn't look right on me, but the other is beautiful. Skirt is a little long for tennis/pickleball, although some will find it a good length, but for a cute skirt for running errands it's perfet and super comfortable. Going on vacation and looking forward to wearing this on my trip.”
