Done. Reviews

Name: Done.
Rating: 4.06

4.1 Rating 249 Reviews

77 %

of reviewers recommend Done.

Company Reviews

Metrics

4.1

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Valdemir Goncalves Junior

Done. 1 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

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“Amazing service”

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Posted 1 year ago

“The support team was great”

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Posted 1 year ago

“It was effortless to get started and stay on track—quick response from the DONE team if I have any questions.”

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Posted 1 year ago

“I first made an appointment with my primary care physician to express my concerns and seek treatment. She brushed off my symptoms and told me to exercise more. I trusted her judgment and managed through the following years, never seeing an improvement. I was hesitant to try Done after having a negative experience but it was a complete 180. My provider really listened to me and validated my feelings and my concerns. She gave me a diagnosis and a prescription without making me feel bad about myself. My life has changed since getting the treatment that I needed, Done saved me!”

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Posted 2 years ago

“Very helpful and easy process! I would highly recommend!!”

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Posted 2 years ago

“Done has been incredible every step of the way in helping me understand my ADHD and treat it effectively. The customer service is extremely attentive and responsive, and my provider is always very patient with me when answering my questions. I could not ask for a better and more seamless experience.”

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Posted 2 years ago

“I really loved the experience I had with Done. I’m 48, I’ve been diagnosed and medicated for a long time. Yet my doctor made it a pain every single month to get a refill, and Forget about insurance renewals - she would leave me hanging for weeks. I literally take the lowest dose of medication available, and yet, it was a nightmare to stay consistent. No one needs that and if you have ADHD you definitely don’t need more barriers to success. I understand why people walk away from ADHD medication - it’s impossible to deal with the hoops they make you jump through - I am a busy working mom and the last thing I need is three jobs every month just to get my prescription! But then- I found DONE, and OMG, finally it’s easy to manage this. My DONE provider was knowledgeable and helpful, she listened to me, and helped me figure out a strategy to ensure a consistent medication cycle — HOORAY! What a relief and a real help this is.”

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Posted 2 years ago

“Fantastic service! I have a really busy schedule and had no problem getting scheduled with a practitioner in the evening. She was kind, judgement-free, and addressed my later concerns in a timely fashion. I was incredibly nervous to seek help at 37, but so thankful I did! I had no idea how many of my struggles were linked to my ADHD!”

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Posted 2 years ago

“Done was super easy and the healthcare team was absolutely amazing! They have compassionate, efficient, and knowledgeable providers. She was empathetic and very kind. Affordable, easy, and honestly one of the best experiences I have had. It has made my academic career a lot easier !”

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Posted 2 years ago

“Absolute life changer! No judgments, easy appointments, easy script refills!”

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Posted 2 years ago

“I moved across the country while I was laid off. I had medical coverage in my home state but that was 2000 miles away. When I was hired for my new job, I became a little desperate, as my ADHD medication was a necessary part of my therapy/routine and essential for me to just feel like a normal person. After searching for days for a local doctor, someone suggested in passing that I check out a new service called Done. It was hands down the best advice I've been given in the past year. Not only was the wait list only a day or two, versus almost 2 months for a local doc, but the staff were all some of the most professional and considerate I've ever worked with. I was so apprehensive about the whole telemedicine thing and my ADHD treatment that I was a nervous wreck. Turned out, just 5 minutes into the interview I realized how wrong I was to be nervous and instantly put at ease! Everyone I spoke with was patient, compassionate, and seemed to be excited to help me. It was incredible. I've had some amazing doctors, and the kind staff at Done has managed to raise the bar on my expectations. Done singlehandedly changed my opinion of telemedicine for the better. I am so grateful for the staff and the service they provide. I can't say enough good things about them and I would recommend their service to anyone. They're absolutely fantastic.”

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Posted 2 years ago

“I was skeptical of Done going in, but they have been great - exactly as advertised, and the customer service has been impeccable.”

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Posted 2 years ago

“I can’t say thanks enough to done. I was treated with the upmost respect from day one. I was embarrassed to talk about my ADHD. My doctor made the entire process so simple. Very caring doctor. The medication prescribed is working out great. I have gone from C’s to A’s in all my school classes. Doing great at work. I feel like a new me. All thanks to Done. I highly recommended them!”

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Posted 2 years ago

“Amazing team and amazing doctors!”

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Posted 2 years ago

“Really great service that offers an unbeatable experience!”

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Posted 2 years ago

“Done has changed my life… I went from 25% job performance to 90+% and my private life has also improved dramatically… good job, Done. I recommend you to all my fellow ADD/ADHD peeps 👏👍”

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Posted 2 years ago

“My experience with Done has been great so far. It’s very convenient for me because everything is online, so I don’t have to leave my house. My doctor is so nice, and I like her a lot. There isn’t anything else to say, other than they save me time and I recommend them.”

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Posted 2 years ago

“I have used Done for several months now and my experience has only gotten better. My prescriptions are on time every month and my doctors are attentive and listen to my concerns. Having ADHD is hard, but Done has created a process that makes it a bit easier to get the help I need.”

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Posted 2 years ago

“Done is an amazing service. My provider is prompt, helpful, and easy to work with. I wish I had done this years ago! A+.”

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Posted 2 years ago

“Very happy with my experience, the treatment has been life changing!”

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Posted 2 years ago

Done. is rated 4.1 based on 249 reviews