Done. Reviews

Name: Done.
Rating: 4.06

4.1 Rating 250 Reviews

77 %

of reviewers recommend Done.

Company Reviews

Metrics

4.1

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Valdemir Goncalves Junior

Done. 1 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my experience, the treatment has been life changing!”

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Posted 2 years ago

“I’ve been a patient with Done for about six months now, and my experience has been overwhelmingly positive. With the exception of a couple minor hiccups (none of which delayed or impacted my care in any way), it’s been smooth sailing for me personally. My prescription has been renewed on time each month, and I’ve never run out of my meds. My first provider was difficult to reach, but the doctor I’ve had for the past five months or so has been fantastic. I really appreciate that I can see my provider from home; it’s so much easier to just step away from my work computer for 15 minutes. I’m so much more focused and organized at work, and my life as a new parent has been so much more productive! Telemedicine is one good thing to really blossom during this pandemic, and I’m so glad I found Done.”

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Posted 2 years ago

“Game changer The world is changing and the medical world has to change with it. Done offers people a way to seek medical help in a way that is quick, thorough and efficient while not taking you away from where you need to be. The time to schedule is reasonable, as they have a huge team of clinicians, and the Doctors are prompt and thorough. Following a very detailed evaluation, I received recommendations not only for a Rx (which was low and extended, proving exactly what I needed), but for follow up resources via literature, therapy options etc. Done makes it easy for people to access treatment evaluations and the following support they need, all from the comfort of home. They understand their clientele and provide ample reminders and check points to ensure appointments are secure and don’t sneak up on you. On top, there is a routine check in and support system as needed. No more long waits in Waiting rooms or rescheduled appointments. Done is the real deal and the next big thing for healthcare.”

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Posted 2 years ago

“Done was fast and reliable. I wish my doctor used a website and customer service team like this.”

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Posted 2 years ago

“Done is AMAZING. They make getting healthcare simple and easy compared to using traditional insurance. I was able to get the help I needed and will continue to use them for as long as I can. The providers are amazing and the support team has worked effortlessly to address all my concerns.”

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Posted 2 years ago

“Worked well, got treatment fast!”

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Posted 2 years ago

“Done has really impressed me not only by the availability of their providers to schedule a first appointment, but the overall assessment with my provider was very detailed and felt like a safe place to talk about my newly diagnosed ADHD. I had to deal with an unfortunate delay of picking up my prescription, but I am fairly certain my pharmacy was the issue and not Done. I had some amazing customer service from a Done employee named Carlos who really went above and beyond to stay in direct communication with me while the issue was resolved. Since then, I have had zero issues. I can write my provider and they provide a response very quickly addressing my questions and suggesting solutions. ADHD is a new process for me so I felt unsure about using a service like Done. I feel like they are working hard to make improvements and I hope I continue to see and experience frequent direct communication from them in the future.”

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Posted 2 years ago

“I love Done. I’ve been with them for about six months. It’s a great alternative to going to a doc office. They truly do care about you and treat you as a person, with no judgment.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“I am so happy with this service and to finally have the answers I have been searching for! The doctor I spoke with was so kind and knowledgeable. He helped me understand how ADHD affects every aspect of my life and throughly explained how medication will help improve my quality of life. He also provided great resources for me to use to continue learning about Living with and managing ADHD. I cannot recommend this service enough!”

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Posted 2 years ago

“I tried to find a psychiatrist for over a year, then I found Done I was diagnosed with ADHD as a child, but didn't have access to adequate healthcare until adulthood and with the healthcare industry being so overwhelmed right now, I had unsuccessfully tried to find a psychiatrist for over a year. Then I found Done & it was such a smooth and simple process. The medical professionals working with Done are very sympathetic and understanding. They answered my questions and explained the process and the very next day I was able to try ADHD medication for the first time in my life & it was a revelation. I'm so much more productive & because of the helpful advice I received, it's not keeping me up at night. I'm so glad I found this service.”

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Posted 2 years ago

“5 stars!”

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Posted 2 years ago

“I have seen a lot of bad reviews for this site and I wanted to list my personal experience with examples as well. Honestly I’ve never had better customer service. When there was a misunderstanding I had three people each out to me as well as phone me to help correct the issue. It went very smooth and I cannot believe how much they cared. The issue regarding a medication dosage was corrected and sent to my pharmacy within a few hours. Then I had their employees checking up on me during the steps to ensure my anxiety was not going insane. I personally vouch for this program and site. You’re able to easily reach not only your practitioner but also customer service very easily and during their long working hours. They also worked hard to ensure everything was done correctly and then gave me a peace of mind during the process. I also want to personally thank my practitioner for being very patient (not easy to deal with someone that has extreme adhd) and understanding with me.”

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Posted 2 years ago

“Absolutely worth it! My doctor was amazing. She was patient and listened to me, and respected how we'll I know myself. I have had ADHD my whole life. I've been on the same medication, and it's the only thing that works for me. Seeing a shrink once a month and paying a fortune for them basically writing a script, does not have to be the way you get the treatment you need. Check these guys out immediately if you have ADHD. You'll be so glad you did!”

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Posted 2 years ago

“Done. or donefirst's team of doctors, clinicians, and associates provide a phenomenal service for those who are newly and previously diagnosed with ADHD. As someone who knew for years prior to receiving a formal diagnosis, having the ability to speak candidly with a knowledgeable, considerate, understanding doctor about symptoms and experiences was incredible. The validation received from truly being understood and heard was life changing. Their program provides a myriad of ways to interact with the team that ensures ease of treatment no matter how busy or free your schedule may be. I especially appreciate the ability to video chat and send follow up questions in messages. 10/10 would suggest this company for those seeking treatment for ADHD.”

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Posted 2 years ago

“Their service is fast reliable cost effective and efficient. Highly recommended!”

Done. 5 star review on 13th October 2021

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Posted 2 years ago

“The Done. team has been wonderful to work with. They are professional, pleasant and efficient. Whenever I have had any questions, the team has responded in a timely manner. Done. has made me feel very comfortable during the whole process of getting set up for treatment and beyond. I am very satisfied with this service!”

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Posted 2 years ago

“Very smooth online video appointments and great service. Highly recommended!”

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Posted 2 years ago

“Great service for getting the ADHD medication that drastically improve my life.”

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Posted 2 years ago

“Great service for getting the ADHD medication that drastically improve my life.”

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Posted 2 years ago

Done. is rated 4.1 based on 250 reviews