DPD Reviews

1.1 Rating 5,924 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

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Visit Website

Location:

Roebuck Lane, - United Kingdom
B66 1BY

How do I contact DPD?

Helpful Report

(2 weeks ago)

You can contact DPD by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

71.27%

Industry Average

“ There are some delivery drivers who go beyond to deliver a great service to there customers . ”

- Janette

“ Once again I am unhappy with service from DPD. Driver requested to leave parcel with a neighbour but didn’t. He then dropped the parcel off at a shop which was not the nearest DPD collect shop. Large parcel too! Useless ”

- Anonymous

“ To be HONEST, I THINK DPD IS PROBERLY THE BEST OF A BREAK DOWN IN BRITISH SERVICE. EVERY 1 WANTED CHINESE PAPP . YOU GOT IT. LOL 😆 🤣 😂 STOP CRYING 😢 😭 AND FACE UP 2 REALITIES. BRITAIN IS SOLD DOWN THE DIRTYIST RIVERS. ”

- Joseph Goodwin

DPD Reviews

Location:

Customer Service - Good