DPD Reviews

1.1 Rating 5,648 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How do I contact DPD?

Helpful Report

(1 week ago)

You can contact DPD by Telephone, Live Chat and Email.

Helpful Report

(1 week ago)

66.44%

Industry Average

“ I find this company & it's couriers excellent service providers of goods in transit. Always on time for me, they keep me posted when my goods will arrive. Drivers pleasant & courteous, their vehicles very clean & tidy. Great standards. ”

- ValG

“ DPD kept me informed of my delivery, they gave me a time and sure enough my parcel came on time, the driver was very polite and friendly, cannot fault the service I got today. ”

- Marion Burgess

“ Jayden a pleasant young man offered to help with my heavy box ...his customer service is outstanding ”

- Mrs mcconville

DPD Reviews

Location:

Customer Service - Average