DPD Reviews

1.1 Rating 6,003 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How do I contact DPD?

Helpful Report

(5 days ago)

You can contact DPD by Live Chat, Email and Telephone.

Helpful Report

(5 days ago)

71.55%

Industry Average

“ There are some delivery drivers who go beyond to deliver a great service to there customers . ”

- Janette

“ Once again I am unhappy with service from DPD. Driver requested to leave parcel with a neighbour but didn’t. He then dropped the parcel off at a shop which was not the nearest DPD collect shop. Large parcel too! Useless ”

- Anonymous

“ To be HONEST, I THINK DPD IS PROBERLY THE BEST OF A BREAK DOWN IN BRITISH SERVICE. EVERY 1 WANTED CHINESE PAPP . YOU GOT IT. LOL 😆 🤣 😂 STOP CRYING 😢 😭 AND FACE UP 2 REALITIES. BRITAIN IS SOLD DOWN THE DIRTYIST RIVERS. ”

- Joseph Goodwin

DPD Reviews

Location:

Customer Service - Good