DPD Reviews

1.1 Rating 5,710 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How do I contact DPD?

Helpful Report

(3 days ago)

You can contact DPD by Telephone, Live Chat and Email.

Helpful Report

(3 days ago)

68.59%

Industry Average

“ Once again I am unhappy with service from DPD. Driver requested to leave parcel with a neighbour but didn’t. He then dropped the parcel off at a shop which was not the nearest DPD collect shop. Large parcel too! Useless ”

- Anonymous

“ To be HONEST, I THINK DPD IS PROBERLY THE BEST OF A BREAK DOWN IN BRITISH SERVICE. EVERY 1 WANTED CHINESE PAPP . YOU GOT IT. LOL 😆 🤣 😂 STOP CRYING 😢 😭 AND FACE UP 2 REALITIES. BRITAIN IS SOLD DOWN THE DIRTYIST RIVERS. ”

- Joseph Goodwin

“ I find this company & it's couriers excellent service providers of goods in transit. Always on time for me, they keep me posted when my goods will arrive. Drivers pleasant & courteous, their vehicles very clean & tidy. Great standards. ”

- ValG

DPD Reviews

Location:

Customer Service - Average