DPD Reviews

1.1 Rating 5,924 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How does DPD deliver?

Helpful Report

(2 weeks ago)

DPD delivers items by Courier and Own Driver.

Helpful Report

(2 weeks ago)

56.87%

Industry Average

“ I stayed at home specifically waiting for my delivery, but the driver marked it as a “missed delivery” without actually delivering the parcel. ”

- Anonymous

“ They “attempted delivery” at the complete wrong location. ”

- Anonymous

“ Lies and lies. Katterina the driver. On Friday 11th I was at home all day for the delivery times I had a text message saying "Sorry we missed you" No way to contact DPD or the driver. I assume by doing this lie they keep their next day delivery stats with the companies that use them but it's all a lie. ”

- Anonymous

DPD Reviews

Location:

Delivery - Average