DPD Reviews

1.1 Rating 6,003 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How does DPD deliver?

Helpful Report

(5 days ago)

DPD delivers items by Courier and Own Driver.

Helpful Report

(5 days ago)

56.99%

Industry Average

“ Instead, he initiated a high-stakes local scavenger hunt by dumping my parcel at the building next door, leaving behind a beautifully framed proof-of-delivery photograph of my property proudly abandoned on a random pallet rack. ”

- Anonymous

“ Absolutley shocking!! Paid for next day delivery. ”

- Anonymous

“ I am writing to make a formal complaint regarding a delivery that was scheduled for today, between 13:20 and 14:20, by your driver, Harshul. ”

- Brigita B.

DPD Reviews

Location:

Delivery - Average