DPD Reviews

1.1 Rating 5,679 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How does DPD deliver?

Helpful Report

(1 day ago)

DPD delivers items by Courier and Own Driver.

Helpful Report

(1 day ago)

57.43%

Industry Average

“ Worst delivery company in the UK by a country mile. Every delivery without exception encounters their unexpected problem so is delayed by days. I have started refusing to order from companies who use them. ”

- John Innes

“ So clearly the non-delivery the first time was a ruse by DPDs staff to allow them to steal the phone. ”

- Anonymous

“ Every time I see DPD I know the delivery is going to go wrong, I honestly have no idea why people use them. ”

- Anonymous

DPD Reviews

Location:

Delivery - Average