DPD Reviews

1.1 Rating 5,679 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

Does DPD deliver on time?

Helpful Report

(1 day ago)

Greater than 15% of reviewers feedback is DPD normally delivers on time.

Helpful Report

(1 day ago)

57.43%

Industry Average

“ There is now no way to contact DPD anymore there systems are broken, their drivers are useless, didn’t realise a well known delivery company could get this bad, could not believe how hopeless they are, parcel has now gone to Birmingham hub to be delivered next week, I have a good mind to cancel the order and go elsewhere. ”

- David

DPD Reviews

Location:

Delivery - Average