DPD Reviews

1.1 Rating 5,924 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

Does DPD deliver on time?

Helpful Report

(2 weeks ago)

Greater than 21% of reviewers feedback is DPD normally delivers on time.

Helpful Report

(2 weeks ago)

56.87%

Industry Average

“ We were home, but the driver falsely claimed that nobody was there. This is not the first time this has happened. It seems the drivers simply lie about attempting delivery instead of doing their job. Extremely disappointing and unacceptable service. ”

- Anonymous

DPD Reviews

Location:

Delivery - Average