DPD Reviews

1.1 Rating 5,648 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of DPD.

Visit Website

Location:

Roebuck Lane, - United Kingdom
B66 1BY

Does DPD deliver on time?

Helpful Report

(1 week ago)

Greater than 14% of reviewers feedback is DPD normally delivers on time.

Helpful Report

(1 week ago)

57.25%

Industry Average

“ Waited outside front door for delivery, as tracked parcel .. driver messaged saying I wasn’t home . No note left as he clearly wasn’t there. 2nd day same thing and left a note at a house on a completely different street. App updated with what3words, map and instructions but he ignoreed it ”

- Anonymous

DPD Reviews

Location:

Delivery - Average