DPD Reviews

1.1 Rating 5,254 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Returns

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Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How long does DPD take to deliver?

Helpful Report

(5 days ago)

DPD normally delivers within 5 Days.

Helpful Report

(5 days ago)

60.23%

Industry Average

“ normaly delivery companys go wrong,but today its got there and been delivered on time and in great condition ,,well done ty,,great service ,,keep it up... ”

- SIMON MICHEAL PUDGE

“ The best I have found regarding collection /delivery always keep you updated and proof of delivery! A first rate company all round! Keep it up DPD your awesome!! ”

- Alan

“ The delivery guy was very polite. ”

- Hartley hare

DPD Reviews

Delivery - Average