DPD Reviews

1.1 Rating 5,710 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 5,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How long does DPD take to deliver?

Helpful Report

(3 days ago)

DPD normally delivers within 5 Days.

Helpful Report

(3 days ago)

57.76%

Industry Average

“ I then complained through the online chat service to be told the photo is confirmation the parcel was delivered and a card would have been posted telling me it was a failed delivery. ”

- Kat

“ Hi. The delivery wasn't suitable. I was supposed to have it delivered between 11:15 and 12:15. The delivery time was 6:45 p.m. There's no parcel. No information. I have to collect the parcel in person. I had to cancel various appointments. I DO NOT RECOMMEND THIS COMPANY. THE WORST COURIER COMPANY. ”

- Bogdan

“ This has to be the worst delivery company in the country, they pretend you aren’t in and leave your parcel with any neighbour and because I complained I am now black listed. Terrible service and am glad I will never use them again ”

- Anonymous

DPD Reviews

Location:

Delivery - Average