DPD Reviews

1.1 Rating 6,003 Reviews

3 %

of reviewers recommend DPD

Company Reviews

Questions

Metrics

1.1

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does DPD deliver? How long does DPD take to deliver? Does DPD deliver on time? How is accuracy and good condition of items delivered by DPD?

Customer Service

How can I contact DPD? How quickly does DPD resolve customer queries?

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How long does DPD take to deliver?

Helpful Report

(5 days ago)

DPD normally delivers within 5 Days.

Helpful Report

(5 days ago)

56.99%

Industry Average

“ I strongly urge DPD to investigate this particular driver, review the delivery photographs and take appropriate disciplinary action. ”

- Mabendu

“ **Absolutely Terrible Service – Avoid DPD!** Absolutely disgraceful service from DPD! I had a failed delivery attempt simply because I couldn't provide the PIN at that moment. ”

- Anonymous

“ I wouldn't even give these a one star in September the delivered my parcel to the wrong address and again today and its been the same driver who has done it clearly rushing his parcels out because im sure he can read shocking delivery company ”

- Anonymous

DPD Reviews

Location:

Delivery - Average