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DPD Reviews

1.2 Rating 4,720 Reviews
4 %
of reviewers recommend DPD
Company Reviews Questions Metrics
1.2
Based on 4,720 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 10%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How is accuracy and good condition of items delivered by DPD?
Helpful Report
(2 weeks ago)
Greater than 80% of reviewers feedback is DPD delivered accurate and undamaged order.
Helpful Report
(2 weeks ago)
C-

Delivery - Average

58.50%
Industry Average
Our Company
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