duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,208 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelente servicio.muy confiable!!,gracias!!”

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Posted 2 years ago

“I have been using Duales for a number of years now to send money to Cuba and I have never encountered any issues. The money arrives by home delivery and usually within about three days. It is a safe way to send money abd seemingly the only way.”

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Posted 2 years ago

“I have been using the company's service for some years, and in all honesty, they have a responsible, punctual, friendly service, my score is + of any number. Thank you very much.”

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Posted 2 years ago

“website and people do not answer the phone”

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Posted 2 years ago

“Excellent! service. They deliver the money right to person in Cuba.”

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Posted 2 years ago

“Duales has always been a very awesome company to deal with. Very efficient”

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Posted 2 years ago

“Fast and efficient!!”

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Posted 2 years ago

“La persona que recibe en la casa los envios en divisa dollar US se queja de que la cantidad enviada siempre se la dan en billetes grandes ( Ej. billetes de 100 0 50 US) lo cual le crea dificultades para diversificar la utilizacion y adecuarla a sus necesidades personales.”

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Posted 2 years ago

“Even though I had a delay with a recent delivery, duales still gets the job done. This delivery was on time. Thanks!”

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Posted 2 years ago

“Always dependable. Thanks for home delivery to fairly remote area.”

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Posted 2 years ago

“Hice una transacción hace 4 días y mi amiga en Cuba aún no recibe su dinero...”

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Posted 2 years ago

“Excelente servicio. Solo faltaría que el que envia reciba la notificación cuando la persona recibe el dinero.”

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Posted 2 years ago

“Money transfer to MLC card delivered within 2 days.”

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Posted 2 years ago

“Desde que lo uso muy buen servicio solo en pandemia se tardaban en entregar pero bien 👍”

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Posted 2 years ago

“Consistently does what they say they will do”

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Posted 2 years ago

“This is the only method of transfering money to cuba that I use.. Very reliable and quick. and the conversion rate is very good, close to what you could get on the street in cuba.”

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Posted 2 years ago

“Once again Duales has delivered money to the door within four business days. And the exchange rate was very fair, close to street values. Good work!”

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Posted 2 years ago

“Es una pagina útil y rápida, el dinero llega rápidamente y sin problemas.”

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Posted 2 years ago

“No confirmation email that my transaction was sent to the recipient.”

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Posted 2 years ago

“Continuous excellent service, thank you!”

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Posted 2 years ago

duales-com is rated 4.3 based on 2,208 reviews