duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,177 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Duales for over fifteen years and have never had any issues with home delivery (other than the odd one or two day delays) or with the competitiveness of their rates. With so many obstacles to sending money to family and friends in Cuba, Duales remains the best.”

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Posted 4 years ago

“Muy buen servicio. Sin embargo solicitamos una forma mas justa y equilibrada para convertir el dólar al peso cubano antes de entregar la remesa al familiar en Cuba.”

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Posted 4 years ago

“Excellent service et rapide.”

duales-com 5 star review on 30th April 2021

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Quick service to home!”

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Posted 4 years ago

“Duales , provides me with a quick and efficient way of transferring money to family in Cuba .”

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Posted 4 years ago

“I have used Duales services for over 10 years to help my relatives in Cuba. I have looked at other options but Duales has low prices, fast service, and they have my confidence also. Their home-delivery option is so very valuable for my relatives who can't easily leave their homes.”

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Posted 4 years ago

“need to transfer dollars to Cuba - no pesos”

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Posted 4 years ago

“Hola, me parece que la empresa Duales es muy confiable y profesional. Y sobre todo, muy clara en los servicios que ofrece. Mis felicitaciones más sinceras por tu profesionalismo. José Luis Ramírez Alcántara.”

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Posted 4 years ago

“Servicio rápido y seguro Very fast service”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Sent money. We've done this a few times and it is quick and easy. Also, fund's delivery was quite expeditious. During these troubled times in Cuba, it would be nice to be able to send American dollars, as it seems that is the currency that is most valued there. Hopefully though, things will settle down, and their peso will gain strength.”

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Posted 4 years ago

“I have been using Duales for about 6 months and i find it easy and safe and quick....”

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Posted 4 years ago

“Always fast an efficient service.”

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Posted 4 years ago

“Thank you so much ! 10/10 !!”

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Posted 4 years ago

“excellent!”

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Posted 4 years ago

“Very happy that I find duales! I was able to sent money to my loves ones in cuba! Also used their app to deposit money on the RED card and it worked very good .. the money was on their cards even before the time frame they give you .. very happy so far! 😊”

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Posted 4 years ago

“Duales is the the best as far as i am concerned,fast home delivery,i can't ask for more,i have been with Duales for years and i never had a problem, thanks to Sonia.”

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Posted 4 years ago

“Service rapide et sécuritaire.”

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Posted 4 years ago

“My benefactor was unexpectedly out of town at the other end of the island. I was worried what would happen when they went to deliver the money i sent? I sent a customer service inquiry. While they didn't tell me what they were doing, they said they would look into it. Well, they just called and arranged to deliver the money to my friend right where they were, even though it was in a completely different province from the scheduled delivery! Thank you from the bottom of my heart Duales!”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,177 reviews