duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,177 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have made several transactions with Duales, and always they have accomplished them on time, with good quality and customer services. Thank you, very much.”

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Posted 4 years ago

“I began using this service in 2018 for cash deliveries to Havana. Duales was able to assist with delivering cash in less than 3 days from the online transfer date, which is pretty remarkable for service to Cuba. Since then the primary currency has been phased out (CUC), and Duales is now able to assist with deliveries of the national currency (CUP) as well as US Funds card transfers. This service has been enormously helpful to me, especially since Western Union is not operable from Canada or even when I am in the US trying to send funds to Cuba. The added bonus of being able to arrange an actual cash delivery rather than a bank card credit just makes the whole process stress free. I have been able to deliver timely aid to family and friends for the last few years with no issues. Also, I have noticed that the delivery timeline has improved to approximately 2 days from the date of the online transfer. I cannot recommend this company highly enough. They have been a life saver for me & my family, especially since the pandemic started last year. Thank you for all of your help! Don Gershman / Vancouver Canada”

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Posted 4 years ago

“You are the best guys”

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Posted 4 years ago

“Merci Duales Grace a vous il m'est possible d'aider ma famille malgrer la situation difficile du au Virus vous êtes toujours présent et je vous remercie de tout mon coeur au nom de toute ma famille”

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Posted 4 years ago

“Easy and fast. Good rates”

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Posted 4 years ago

“No problems sending at all. Use the service regularly.”

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Posted 4 years ago

“This is a quick and convenient way to help friends in other countries.”

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Posted 4 years ago

“I am still waiting for the recipient to receive the money. I am always satisfied with Duales delivering the money to my love one Thanks”

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Posted 4 years ago

“Duales has always delivered & has bent over backwards to be helpful, I am in UK & Canadian staff have been helpful to me over several years. Suzannah in particular ... Thank you so much! I don't know whether THIS delivery has arrived yet so can't answe the next questions about timing but am confident it will. Thank you!!”

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Posted 4 years ago

“Very fast delivery and reliable.”

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Posted 4 years ago

“Excelente servicio. Transferencias sin problemas!!!!”

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Posted 4 years ago

“O atendimento ótimo, eficiente, seguro. Simplesmente perfeito!!!”

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Posted 4 years ago

“I love it, and I’m always happy with the results”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“User friendly and consistently dependable.”

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Posted 4 years ago

“I have been using duales for more than a year and they have been very reliable, if any thing needs to be improved is their response time to queries, but delivery time in Cuba is spot on .Thumbs up keep up the good service”

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Posted 4 years ago

“Love the simplicity of your online service. I only wish that you would go back to sending US dollars to Cuban accounts via your website. The app is very confusing”

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Posted 4 years ago

“Great company for sending money to my friends in Cuba. It,s easy to use and my friends have the money delivered to them very quickly.”

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Posted 4 years ago

“Great place to do business , always on time and reliable, honest company,”

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Posted 4 years ago

“Excellent service. Funds delivered in less than 4 days during a pandemic”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,177 reviews