duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,177 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so many times using this..love it”

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Posted 4 years ago

“Service rapide et facile d’utiliser”

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Posted 4 years ago

“I am very happy using Duales to send money to family and friends. The service is truly reliable and honest with fast delivery. Whenever I have a question, I receive a prompt response to my email. I highly recommended this company and will continue to support their business. I hope there will be adding the USD soon as an option. Thank you and continue doing a great service. Estoy muy feliz de usar Duales para enviar dinero a familiares y amigos. El servicio es verdaderamente confiable y honesto con entrega rápida. Siempre que tengo una pregunta, recibo una pronta respuesta a mi correo electrónico. Recomiendo encarecidamente esta empresa y seguiré apoyando su negocio. Espero que se agregue el USD pronto como una opción. Gracias y sigan haciendo un gran servicio.”

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Posted 4 years ago

“Easy way to send money th-u”

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Posted 4 years ago

“Always have no issues when sending money to Cuba, had a technical glitch once and they fix it same day, hats off to them, great service, would highly recommend them”

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Posted 4 years ago

“Trabajan rapido y con seriedad en las entregas.”

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Posted 4 years ago

“Very good experience.”

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Posted 4 years ago

“your product delivery service is excellent, I have been a customer with you for more than 1 year and I used Duales.com, you asked me for identity documents for the 1st time on this site and last month I used the one from your DVC site and it's the same thing, I hope I won't have to provide identity documents every month”

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Posted 4 years ago

“I have been using Duales since 2002 and I have only good things to say. The site is very easy to use (after the first time), and the exchange is always shown so you know exactly what you are paying and why the receiver will be getting. I use home delivery, and it usually arrives within a day! This is amazing, Duales has improved so much over the years. Anytime (very rarely), I have had an issue or question a phone call is all that is needed to help. Someone always answers and take care of it immediately. Very trust worthy.”

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Posted 4 years ago

“I am a long time costumer, they sure deliver what they promise, very good service”

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Posted 4 years ago

“I am very pleased with Duales service. The delivery to Cuba is quite fast but always reliable. I will continue to use Duales because they consistently are providing good and reasonable service. Their only problem is trying to reach Duales by phone which is not easy.”

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Posted 4 years ago

“It's been a really great service in my opinion as I have had no issues .”

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Posted 4 years ago

“I am so happy that I can help my family through you Thanks you so much for you fast delivery”

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Posted 4 years ago

“AMAZING SERVICE. NEVER A PROBLEM. THE FASTEST, SAFEST WAY TO SEND MONEY 100%”

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Posted 4 years ago

“A very fast way to send money to Cuba and an array of options of recipients to aquire their funds. Usually completed in 24hrs. I will continue to utilize their service and I would definitely recommend it to others.”

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Posted 4 years ago

“..........”

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Posted 4 years ago

“I am very satisfied with this company . As well the Agent Igor for all his help.I am recommend this company to send money to cuba.”

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Posted 4 years ago

“This site is fantastic and efficient. I recommend it if you need to send money to your family in Cuba.”

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Posted 4 years ago

“Duales has been fantastic! In the beginning I was using their website service through my computer. This was strictly for Home Delivery and provided CUP for the recipient. My Cuban friends received their money in 2 days! Next I tried their phone App which allows more options for sending money. I was a little confused filling the the information and asked for assistance. I received a phone call and an excellent service from the Duales representative. I was then able to send USA funds to my Cuban friends BANDEC card. He received confirmation of funds in 2 days! Thank you Duales and thank your for your excellent customer service!! Alan from Canada”

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Posted 4 years ago

“fast and efficient”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,177 reviews