duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,177 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate and the whole process through to receipt of the funds exceeded my expectations. Well done Duales”

Helpful Report

Posted 4 years ago

“I am satisfaid for the services given by Duales; banking transfert to Cuba usually proceed in less than 48 hrs as expected. Therefore, to be better, i wish that the MLC/USD transactions will be back shortly like before into the website system .”

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Posted 4 years ago

“Duales is my go to for assisting my friends I’m Cuba during such a hard time in the world. I’ve always had amazing and prompt customer service! If you’re looking to choose between this and other services- you can rest easy knowing they have the customers best interests at heart ♥️”

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Posted 4 years ago

“had an issue with my credit card, used a different one and went through. my firend got his money today thank you for all your help wonderful service!”

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Posted 4 years ago

“Fastest and most reliable. Very easy to use. Great agents. Please, restart sending USD to MLC cards in Cuba through the website.”

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Posted 4 years ago

“Sois, de lejos, la mejor compañía con la que me he topado a lo largo de mi vida! Lastima solo que no ofrecéis transferencias en otras monedas, diferentes al CUP! Aún así, sois un ejemplo!!!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Rapidos y puntuales. Pena que no se pueda transferir MLC para tarjetas de banco.”

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Posted 4 years ago

“Quick easy transactions, received most times the very next day. Happy to use to have been using this service for almost one year consistently now. Provides peace of mind. Rates and fees are very reasonable in my opinion.”

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Posted 4 years ago

“I have year and half, using the service and I'm happy every time I send the money, my family was happy, is no matter if I decide sent to home or card is faster. Thanks Duales.”

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Posted 4 years ago

“YES IT S FINE”

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Posted 4 years ago

“Worked as advertised. Thank you.”

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Posted 4 years ago

“Thank you Duales. I just received word my recipient in Cuba receive a Home Delivery of the money I sent from Canada. The transaction only took two days!!”

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Posted 4 years ago

“have to have mlc option or ais option to be perfect have to use spanish web site for ais and cannot find any mlc options my family needs to buy thing in the card shops in cuba”

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Posted 4 years ago

“Very fast delivery !! I recommend it ! Thank you Duales for your efficiency!”

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Posted 4 years ago

“We love this service and would recommend it to others in need of a fast and reliable way to send money to family in Cuba . We have been using duales for years, keep up the good work!”

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Posted 4 years ago

“Excellent service et rapide. Merci”

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Posted 4 years ago

“Very good service my beneficiary received the transfer on time!”

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Posted 4 years ago

“Vraiment contente d'avoir découvert ce site pour transférer de l'argent à Cuba... J'ai fait ma première transaction hier, et mon bénéficiaire a reçu l'argent ce matin.. très rapide, sécuritaire, facile à utiliser... simplement fournir les informations demandées et voilà !!!! Un gros merci au nom des cubains qui ont vraiment besoin de notre soutien moral et financier !”

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Posted 4 years ago

“very good delivery efficiency”

Helpful Report

Posted 4 years ago

duales-com is rated 4.3 based on 2,177 reviews