duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like so much 👌”

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Posted 5 years ago

“IT is a very professional web. They very quick to give a money to our family ,only we need now american dollars”

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Posted 5 years ago

“Duales-com is an excellent service to use when transferring money to Cuba. They are very trustworthy and deliver on time to recipients. I would recommend this company to anyone. Thank you Duales.com for your service. ❤”

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Posted 5 years ago

“Cash-in-hand delivery to Cienfuegos is very reliable and often next day, based on use of Duales for more than a year”

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Posted 5 years ago

“great and easy. never had a problem...”

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Posted 5 years ago

“The procedure was simple and fast. The beneficiary receives a message at the moment, although the deposit of the money still takes time because the sending time has not been met”

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Posted 5 years ago

“Muy sastifecha como funciona rapida y segura la entrega professional gracias duales lo recomiendo”

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Posted 5 years ago

“Excelente servicio! Gracias a ustedes puedo ayudar a mi familia. Estoy muy contenta y agradecida por su magnífico trabajo. Gracias”

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Posted 5 years ago

“RESPONDEN DE INMEDIATO- GRACIAS ESTOY EN ESPERA DE RECIBIR EL PEDIDO..”

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Posted 5 years ago

“La mejor compañía de envío dinero a cuba desde Canadá, no tengo ninguna queja , en algunos casos la entrega del dinero a domicilio se realiza el mismo día , estoy muy feliz con duales lo recomiendo 🤗🤩”

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Posted 5 years ago

“great service but fees and exchange rate is way to high”

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Posted 5 years ago

“Me gusta que puedo contar con la ayuda de Sonia cuando la llamo me responde bien mis preguntas y me guía en las soluciones. Gracias”

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Posted 5 years ago

“Efficient and courteous services. Excellent response time to inquiries.”

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Posted 5 years ago

“It was very fast to transfer money to a CUC card in Cuba! It happened for me within 24 hours. I will be using this service again for sure.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I have used Duales several times now. Each transaction is easy, and my Cuban friend receives the money in her hand, often in less than 2 days. The fee charged for the service is incredibly low; I am sold on the service!”

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Posted 5 years ago

“I use the home delivery option and my husband recieves it very fast, usually within 24 hours, the very next day! I use e-transfer method to pay for my transaction! Thanks Duales”

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Posted 5 years ago

“C'était la première fois que nous avons utilisé ce service pour envoyer de l'argent à Cuba. Pour s'inscrire ça a été un peu compliqué, j'ai envoyé un courriel avec demande d'informations. Je n'ai pas reçu de réponse, finalement après plusieurs essaies nous avons réussi. Nous avions choisi livraison à domicile dans une ville en dehors de La Havane. Notre amie a reçu l'argent en 24 heures. Donc, nous n'hésiterions pas à recommander cette compagnie.”

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Posted 5 years ago

“My parents received the money in less than 3 days. I wish there was an option for receiving Canadian currency instead of CUC, because the new stores in Cuba are not accepting CUC.”

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Posted 5 years ago

“Estoy complacida con su servicio. Utilicé en su página web la opción para Canada de envío por correo electronico (Email money transfer). Realicé el pago indicando el número de referencia que me dieron y al día siguiente la persona en Cuba recibió el dinero. Se lo llevaron directamente a la casa! La única forma de confirmar el recibo es que la persona que recibe el dinero te avise, y antes de eso debes asegurarte que en historial de transacciones te aparezca en Estado: payment approved. Importante: asegurarse de haber escrito correctamente toda la informacion exigida. La comunicación por correo con Henry y Customer service es rápida. Excelente servicio.”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,222 reviews