duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,043 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,043 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good and fast delivery”

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Posted 11 months ago

“All went smoothly. I do have a question. How do I remove a previous beneficiary?”

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Posted 11 months ago

“always reliable good service, been using for a few years now”

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Posted 11 months ago

“Fast and professional service, I'm very satisfied every time, thanks for your business, Tomasz.”

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Posted 11 months ago

“So far very good services.”

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Posted 11 months ago

“Have used this service many times and they have never failed me. Great service, great people”

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Posted 11 months ago

“I placed the order at lunch time on Tuesday and I received a confirmation at 2:37pm. 24 hours later I was asked to review Duales. Today is it afternoon on SATURDAY and after 4 days they have NOT received the money. HUMMMMMMMMMM What kind of rating would you give Duales. My recipient has been waiting patiently by the phone waiting for the call and the money but nothing yet. I called the company on Saturday and the money was delivered on Sunday. Thank you.”

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Posted 11 months ago

“Duales has been very dependable in getting money to my family in Cuba.”

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Posted 11 months ago

“Duales maintains current exchange rates on the open market between US$ and CUP.”

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Posted 11 months ago

“I am very impressed indeed with Duales. They are 1000% reliable. Your Cuban recipient gets the money delivered to their door within days. If you have any queries the customer services get back to you straight away. You could not ask for a better service.”

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Posted 11 months ago

“I HAVE BEEN VERY PLEASED WITH THE SERVICE FROM DUALES LATELY. I KNOW THAT WHEN I SEND FUNDS THAT THEY WILL BE DELIVERED IN A FEW DAYS. I AM NOT SURE IF THE DELIVERY IS BEEN WATCHED OR NOT. MY FRIEND AND HER SON MOVED TO AN OUTER ROOM TWO NIGHTS AGO BECAUSE OF ALL THE MOSQUITOES AND SHE COULD RUN HER AIR CONDITIONER TO COOL OFF THE ROOM. AFTER A TIME SHE COULD HEAR SOMEONE IN THE REST OF THE HOME MOVING CLOTHES HANGERS AND DOORS. SHE THEN CALLED THE POLICE AND THEY CAME WITH ALL THEIR NOISE AND THE SIRIAN BLOWING. SHE CAME OUT OF THIS ROOM AND MET THE POLICE MEN FROM A BACK DIRECTION. THEY CHECKED HER HOME AND THEY FOUND THE ROBBER HAVD USED A STICK THROUGH ONE OF THE CLOSEST WINDOWS TO OPEN HER FRONT DOOR. THE SAW THAT HER SAFE HAD BEEN OPENED. SHE HAD STORED THE KEY IN A POCKET ON ONE THE OF THE CLOTHES THE ROBBER HAD FOUND IT AND USED IT. SHE HAD NOT WRITTEN DOWN THE NUMBERS ON THE US BILLS. SHE LOST $600.00 US . DO YOUR PEOPLE RECORD THE NUMBER OF THE BILLS.? IT IS NOW IN THE HANDS OF THE POLICE. THEY ALSO FOUND A LENGTH OF ROPE LIKE THEY MIGHT HAVE PLANNED TO TIE HER AND HER SON UP. I ASSUME THERE IS NO INSURANCEI ON YOUR PART INVOLVED WITH HER LOSSES. SHE FEELS LUCKEY TO BE ALIVE”

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Posted 11 months ago

“Estimados senores: la seguridad de Uds. es (100), la página (100), la honestidad (100), sin embargo, actualmente se está demorando más que de costumbre (90) y se nos obliga a enviar $100 como mínimo (70). Antes eran $50, yo soy jubilado y me cuesta trabajo reunir $100. Yo soy su fiel cliente desde 2010. Tengan en cuenta mis 13 anos de experiencia con Uds. y mi lealtad. Saludos, Dr. Fermin de la Fuente Calvo”

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Posted 11 months ago

“I have used Duales for many years and have not had one problem. The money arrives quickly and the charges are very reasonable. A1”

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Posted 11 months ago

“I am very happy with DUALES services. However, I wish they could send a "Confirmation email" whenever a money remittance has been delivered and received at its destination.”

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Posted 1 year ago

“quick and effective, very helpful”

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Posted 1 year ago

“Hace unos años comence a usar la compañia Duales, para enviar dinero a mis familiares en Cuba, y solo puedo decir que tienen un servicio excelente, serio, profesional. Lo recomiendo siempre a todas las personas que conozco y que no conozco tambien. Gracias”

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Posted 1 year ago

“Duales has e good service and very convenient.”

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Posted 1 year ago

“I've been using this service for more than 2 years and I'm very satisfied. The money is usually delivered to the home in 2 or 3 days. In my last transaction, I was a bit nervous because I was sending a much larger amount than ever before. The money was home-delivered on a Saturday in 4 1/2 days.”

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Posted 1 year ago

“Money delivered to cuban home in 2 days. Great service.”

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Posted 1 year ago

“Don't know yet I made the transaction yesterday and my wife in Cuba has not received it yet. If she receives it tomorrow then I will give you a five star review.”

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Posted 1 year ago

duales-com is rated 4.3 based on 2,043 reviews