“I ordered from your company Xmas gifts for my daughter who plays banjo so Iām unable to give a review of the items. However I can say I received them quickly & safely. Thanks”
“My go-to company for all things banjo. Currently Iām restoring an antique Windsor Tenor. Thanks to Team Eagle & their help, this wonderful instrument can be played again.”
“Iām a professional blues harp player and buy all my harmonicas from Eagle Music. The prices are second to none, they always have stock, and the service is fantastic. I generally have them delivered but on occasion I make the drive over from Manchester simply because I like visiting their lovely showroom.”
“I ordered three small items in late November, 2023. On November 30 I received an email that said: "your items are on their way" and "it won't be long before you receive your musical addition to your home". And then, for the first time, "please check your tracking number to see if any charges are to be paid" because "any import duties or taxes due to clear customs is the responsibility of the customer." WTF. They never mentioned that before. And then: "If these are not paid the parcel will be returned to us by Customs." I'll never use them again.
As far as I'm concerned all US customers should avoid buying anything from Eagle Music. It has all the hallmarks of a scam. I don't think they ever sent anything. And after I pay the "customs" something else will go wrong requiring an additional charge. If they were a legit operation the customs charge would have been listed with shipping. I've never received the merchandise. Presumably. Eagle has it, and the money.”
“You posted it on 6 December today is 15 December I still haven't received it Royal Mail are useless not blaming Eagle Music Shop . Unfortunately it's now the 19 December it still hasn't arrived Eagle Music Shop have given me a full refund,thank you š”
