“Ordered strings online, but ordered the wrong ones (my mistake) emailed, explaining my error. They immediately emailed back, stating that they had changed the order to the correct item, prior to it being out for post !
Always been a superb shop, with knowledgeable & friendly staff, and a very good range of instruments, accessories etc. Can highly recommend.”
“Great service. Ordered Eastman mandolin on Friday and it was despatched on following Monday. Item was well packaged and matched description. Recommended.”
“First class service all round.
Getting distance selling right is not easy…..getting distance selling exceptional is a skill which only comes from people who really care about the customer, the product and the company they represent.
All the team members at Eagle Music Shop who I had contact with were brilliant …..Lucas, Matt, Emma , Sean and Jules…plus the guys who I didn’t speak to but who would have been involved in the sale and getting my purchase to me beautifully set up and in top condition.
Thank you everyone
Best
Giles”
