“The Banjo I bought can not fault it. But the music book that came with the package . I could not figure out the photos describing the tuition. They were small and the quality was poor ; very dark. Then the tuner that came with the package, was no good, kept giving false readings. Other than that the main thing was the banjo,that I am pleased with.”
“Extremely helpful, prompt response to orders placed, perfectly willing to exchange goods for a slightly different model: all in all top customer service. Highly recommended.”
“Excellent service from initial conversation to prompt arrival of instrument. I've had several Ohana ukes, sopranos and tenor and found them to be fine instruments. The basic baritone is well setup and the intonation good. Thanks for the professional service provided by your company.”
“This was my first ever purchase on line of an acoustic instrument. Delivery and packaging were exemplary. The instrument itself was in pristine condition and the set up absolutely perfect. Would highly recommend Eagle Music Shop”
“After getting to know the banjo after the initial thrill of it’s lovely sound I realised the action was very low (2.75mm) and the neck relief excessive ( 1.0mm).
I am left with cautiously trying to get it set up to Deering’s standard recommendations.
I am not even sure the neck is correctly positioned on the pot.?
If I was closer I would have brought it back for attention.
Don’t feel I got premium set up!”
“Thankyou for the prompt delivery. The music book has several pieces on which my tutor has been teaching me so it's definitely worth it having the book. Been borrowing my tutors book for weeks”
“Excellent customer service over the phone. Great advice,courtesy and friendliness. The mini ukelele was sejt out very quickly too and I'm sure my friend will be delighted with it.”
“Thank you so very much for the amazing service. Ordered a new guitar for my son's birthday and it arrived in less than 24 hours!! Absolutely beautiful guitar. Thank you!!”
