“Still scamming people dispite being heavily fined. Easylife took unauthorised payments from my parents bank account after "signing them up" for a reward scheme they have no re ollection of. Check out the hundreds of complaints on line. Avoid this company like the plague.”
“Bedspread is very thin, doesn't come with the matching pillowcases as the add implies, female staff member very arrogant and very rude when questioning where the pillow cases were. Won't buy anything else from Easy life!”
“Appalling experience. I was invited to join the gardening club of Easylife; but I was sent no wecome pack so presumed i wasn't a member, but then looking at my bank statement I discovered they had taken nearly £200 in 4 months using my visa card.
Thank goodness, i was able to cancel the whole sorry thing and claim my money back. This is a warning to other customers who might be negligent about checking their bank statements after dealings with Easylife!”
“Ordered two spray bottles one missing nozzle. Was told you can use one from other bottle !!. Also sounds petty but says free colouring book with every order. Ordered lots over period of time never received any book. Want my name taking off mailing list.”
“They sent a used, dirty, second hand product, and customer service is uninterested in resolving the issue. If you email them FROM YOUR ACCOUNT EMAIL, they will fob you off with excuses about not being able to talk because of data protection laws, and offer inane solutions like "If you have Power of Attorney, please could you send evidence of this to us by email or letter." Ridiculous. This company is a scam.”
“Very disappointed with the level of service.Tried to place an order yesterday and I had to tell the operator what the items where! and what the price was!Didn't tell me if the items were in stock or free delivery.Took my card details and when I asked had it gone through his reply was we'll phone you!! I've phoned today and nothing has been ordered.Absolute joke.I've cancelled a previous order that they again told me they would phone me.I won't be ordering again from easy life.”
“This company prey on old vulnerable people and take money from their accounts without their knowledge.
Sister in law was caught by this and even after her death this company continued to take money from her account despite being advised of her demise until we stopped her bank account.
We asked them to explain the charges that ranged from £18.50 to nearly £80. Originally no reply but when pushed their answer was that the account had been anonymized and so no details could be given.
This company is run by crooks who take advantage of the elderly and vulnerable.
I will be pursuing this further with them once i get probate granted.
Re the response from easylife below, this just goes to show their total lack of interest in my review, full of generalities but no apology or attempt to correct the issues I have raised. The facts are they conned an elderly and vulnerable lady out of money. When advised of her death they still continued to take money from her bank account!!!!
How low can they get?
They have also refused to explain what the money was taken for.
Further robust action against these liars and shysters will be taken as soon as probate has been granted.
This company is run by con artists, please please do not give them any card details.
Date of experience: 03 March 2023”
“Easylife group. Having obtained a refund last year for a (motor?) subscription that I never agreed to (£69), I see they've just charged me £29.99 for something else, who know for what? How are they allowed to get away with this? I swore I'd never buy from them again and I haven't. I suppose I'll have to be on the phone for ages again tomorrow, trying to sort it out.”
“I made a simple purchase Autumn 2022. Now in Jan 23 they've taken more money from my credit card. They insist I agreed to join their Rewards Club which is chargeable. NO I DID NOT. I never spoke to them about this. Liars and thieves. Detestable practice, aimed primarily at the elderly. Everyone who works at Easylife, whatever their role, should be ashamed every time they go in to work. They all must know about this disgusting practice.”
“I give a minus 5 rating...BEWARE everyone of this horrendous evil manipulate Company. DO NOT I REPEAT DO NOT ORDER ANYTHING FROM THEM. This company took hundreds out of my parent's accounts over several years without them knowing...I managed to get refunded 12 months worth only from the bank but god knows how much more had been taken and over how many years...the amounts were similar to everyone else's so presume it was the fraudulent subscriptions. This Company needs shutting down....I would do it if I knew how...”
“Beware of making payments to easylife. I bought an item from them before xmas, I then received a call from them offering a loyalty card subscription, which I refused. As I never received the card I assumed that they had got the idea that I didn't want any loyalty card. then I noticed they had taken £69.50 out of my bank. I got my money back, some others might not be so lucky or may not even notice the money gone.”
“Refund for promotion still not paid following £24.99 being taken from account on the 23rd December. This is the second time Easylife have debited our account, first time for £77. Don’t touch this company they are fraudsters.”
“Please don’t order from this company for once they have your card details they just keep taking Money from your acc on a regular basis 69.90 twice from mine this last year and when you phone up to enquire no help it’s like talking to the wall ,and nowhere on the website where you can cancel your acc”
“When my daughter gave me my Christmas present, imagine the joyful anticipation, as I took off the wrapper, turning to joyless disappointment to find the `Jewelled solar LED Light-Up windmill' was dis-functional. The fourth extension rod, that is the swivel device, had a female fitting when it should have been a male fitting. As we all know two females cannot be joined together. So I was left with a piece of junk metal! I was too embarrassed to tell my daughter she had given me a scrap metal present. However when she asked where it was, I had to confess. So you need to send me a windmill that works or a swivel rod with a male fitting or refund my daughter. The Account number is 8722996, the order date is12 Nov 2022, the order number is OR14545898.”
“Easy life has been taking £18:50 from my elderly mother account every month for over a year and she has no recollection of joining anything. Criminal!”
“Dreadful. Charging me £18.50 each month for nothing , saying I said yes to a magazine, conned me I am in my 70s , I called the they said they would stop this, they have not going to see solicitors, Evil,”
“WARNING Avoid this Company
Same thing happened to my elderly parents.Made a small purchase and then we have just noticed that they have made regular withdrawals from their bank account.Seems they prey on the old and vulnerable.Once they have your Bank details they help themselves.”
“Were taking £18.50 from my mother's card 4-weekly to start with then took 2 payments on consecutive weeks. I emailed 3 times to cancel and rang in the end. No joy so I have cancelled her debit card.”
