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Easylife Group Reviews

1.1 Rating 513 Reviews

2 %

of reviewers recommend Easylife Group

Company Reviews

1.1

Based on 513 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Easylife Group Reviews

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Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 7th April 2021

Easylife Group 1 star review on 9th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There needs a victims of easy life theft creating on a social media platform to unite against the criminal & fraudulent acts this bent company seem to think is acceptable! They're constantly taking money from elderly & in our case thieving money from our Dad AFTER HE WAS DECREASED.. Claiming dad had agreed to something 10 days after he having passed away? Easy life are plain & simply fraudulently stealing, taking money dishonestly & there has to be an ombudsmen or regulatory bodies that can & should investigate the severe amount of theft from vulnerable elderly people.. We have cancelled phoned & so many times explained & all the employees do is continue to knowingly take ££ dishonestly & without any consideration as the impact upon the lives they're destroying because of these THEFTS..”

Posted 1 year ago

“Absolutely disgusting company stealing off the elderly. Since my dad's passing I have found out that this shameless company had taken £192 without my dads knowledge from his credit card. Fortunately m&s has now managed to recoup the money. PLEASE CAN SOMEBODY TELL ME WHY THE GOVERNMENT ARE ALLOWING THIS TO HAPPEN? I SHALL BE WRITING TO THEM TO TRY AND PUT A STOP TO THIS TO HELP ANY MORE VULNERABLE PEOPLE SUFFER ANY STRESS AND HARDSHIP.”

Posted 1 year ago

“Absolute disgusting company, can't believe they are still operating. Stealing off the elderly, my mum purchased afew Garden items and the company took it upon themselves to enroll her into a Motorclub without her knowledge or consent (no letters, emails). Money has been debited out of her account every month since 2021 and they refuse to pay her back. We won't stop contacting you untill my mum's money is FULLY refunded. Bunch of scammers, suprised how you can even sleep at night. Legal action will definitely be taken if the money is not refunded. I will be contacting the Trading Standards.”

Posted 1 year ago

“Same as everyone else , years ago I bought a garden item but am inundated with phone calls re a reward scheme that I do no want. However after such a phone call at probably an inconvenient time - I see that 23.99 has been deducted from my credit card account! Thakfully I check regularly. I have now had to make several phone calls to ask for this to be refunded so we will wait and see if it happens.”

Posted 1 year ago

“How do I stop repeated phone calls asking me to sign up to a reward scheme? Each time I have patiently answered, often at inconvenient times and asked them not to call again. The one order we placed for items we found of sub standard anyway but have just had yet another call a out this scheme, at least the 15th call. We DO NOT WANT to join! We return catalogues saying we will never deal with Easylife again and still the catalogues and phone calls keep coming. Be aware before ordering and read the many scam reports wish we had.”

Posted 1 year ago

“Discovered yesterday that Easylife have helped themselves to £205.49 from my 82 year old mother’s bank account. This is not the first time this has happened. She said that someone called James, who had an American accent, telephoned her a couple of weeks ago. My mother is hard of hearing and couldn’t understand what he was saying, but after a while she heard him say “Is that clear?” She said she didn’t know what he was talking about, but said that she didn’t want to agree to anything and the call ended. Afterwards she said that she had a bad feeling about it, so she rang them back and clarified that she did not want to be signed up for anything. However, Easylife ignored this and deducted £205.49 from her bank account anyway. On ringing them today to ask what she had ordered, they said that there were no recent orders and told me to ring their ‘Rewards Club’ number. In doing this I discovered that the payment was for 3 separate subscriptions - to a Premier Gardening Club, a shopping rewards club and a cookery club! What a complete sham! My mother is severely disabled and does not cook, or garden. Having once ordered a £6 eye bath from them, they had her card details and then used this to take advantage of her. We are now awaiting a refund. If I had not checked her account, she would have been none the wiser. Easylife clearly give themselves an easy life by preying on the elderly and need to be stopped immediately.”

Posted 1 year ago

“Just discovered today that my 85 year old mum has been scammed by these thugs. They've been taking 18.50 a month from her account for quite a while and mum never realised until there was a problem with her pension and we started to check her statements. A few large sums were taken as well. Got in co tact with bank and stopped any payments from going out again. I'm really angry and would say to anyone out there to check your eldery parents statements for there own good. We certainly”

Posted 1 year ago

“Be aware of this company as last month they took £661 from my Father's bank account. He is vulnerable due to Dementia since the death of my Mother two years ago. I have been at his home when their Salespeople have phoned him to offer him treatments for a medical condition that he has. On the phone he probably sounds lucid but he is just agreeing to buy things to get rid of them.”

Posted 1 year ago

“Biggest scam ever stealing money from my bank account without my permission preying on the elderly I never signed up for their catalogue I advise people never buy anything from them”

Posted 1 year ago

“We've had €65.90 in 2021 £65.89 in 2022. Taken from Easylife & Homeshopping (same company) from our bank account ,without our consent or knowledge. Spoke to a person in head office ,who doesn't seem to either care or not interested w WHAT DO WE DO ???”

Posted 1 year ago

“I'd give minus 10 stars if possible... What a thieving company this is! My husband received a bank statement, the account was in the red and shouldn't have been... Seems that from one £35 purchase, nearly a year ago, they have consistently been taking money from his account!!! He's up at the bank now, closing the account down... We will never ever purchase from this scum company again...I'm reading the reviews now and seeing that they're also mainly preying on the elderly... I sincerely hope the people who work for this fraudulent place can sleep at night, knowing they're receiving money for absolutely nothing! It doesn't sit well that the powers that be can't get this company shut down! Or help in recovering stolen money from innocent people! ALWAYS read the reviews before ordering from any company... I wish we'd seen these first or I'd never have given them my custom...”

Posted 1 year ago

“Bought one product , then harrassed about cashback deals , discounts etc, said NO not interested , told woman to stop harrassing, NOW company trying to take money out of my Bank , second time 😡 after i spoke with bank. A one off purchase causing much stress !!!!!!”

Posted 1 year ago

“Easylife took money from my elderly father for a magazine subscription that he knew NOTHING about!! They took his bank details from ONE purchase he made then went on to take further payments of £18.50 a month for this so-called “Perks magazine subscription”!! Did he ever receive an acknowledgment of this subscription?? NO!! Did he ever receive a magazine from Perks?? NO!! Nothing but a scam on the elderly and vulnerable!! ABSOLUTELY DISGUSTING!! Got him taken off the mailing list and said NEVER contact my father again-seems this has happened to a LOT of people!!! STAY CLEAR OF EASYLIFE!!!”

Posted 1 year ago

“Exactly same as other comments. Elderly relation filled in order form for specific goods, wasn't even an option to ask for a subscription, but they continue to take money. Total fraud. Avoid at all costs”

Posted 1 year ago

“Just had a text from my Credit Card to say £77 taken from my account. This was fraudulently taken by Easy Life for a rewards membership I never agreed to. They used my details from a previous purchase last year. Please beware! Needless to say same card has been stopped, and I certainly won’t be buying from them ever again. Crooks!”

Posted 1 year ago

“WARNING……Scammed my dad who is nearly 90. Took 2 payments of £77 out of he’s account , When I contacted the company, they said he signed up over a telephone call. Dad is hard of hearing but would never give need bank details. So how the hell did this happen. I’ve taken up with the company and he’s bank to stop any further payments . This company is ruthless. It is actually illegal to sell on phone or at door to people over a certain age.”

Posted 1 year ago

“You’re thieving scum with no f… g conscience, you’ve been talking money from my bank without permission for months and apparently because you’re registered overseas I am unable t knock on your door and confront you or get the uk authorities onto you, PIGS 🐷”

Posted 1 year ago

“Crooks, avoid them like the plague or report them to trading standards if you have been a victim of their scam!”

Posted 1 year ago

“Easylife have been taking money out of my bank account and I only ever bought one item in 2019, and they are still withdrawing payments from my account £68 I have informed them and my bank”

Posted 1 year ago

“Firstly if I could give no stars, I would. How do they sleep at night? I'm still struggling to get a refund but so far, nothing. I have sent emails to the press about them. But from reading all the complaints to trading Standards, Police Fraud Dept and the Press, they are still getting away with it. It's downright theft. My next step is Social Media to warn everyone. SCUM is what they are. Wait till their parents ge fleeced, ha ha. Sons or Daughters to be proud of I don't think so. SCUM”

Posted 1 year ago

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Easylife Group is rated 1.1 based on 513 reviews