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Easylife Group Reviews

1.1 Rating 516 Reviews

3 %

of reviewers recommend Easylife Group

Company Reviews

1.1

Based on 516 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Easylife Group Reviews

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Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 7th April 2021

Easylife Group 1 star review on 9th June 2020

Anonymous

Anonymous // 01/01/2019

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“This company is an absolute disgrace been taking money out of my elderly parents bank account for past 18 months 78 pounds for a subscription they didn’t sign up for when I called I couldn’t understand them our foreign friends say no more I contacted the bank and police stay away legal action needs taking against these scammers.”

Posted 6 months ago

“Easy life took £65.99 from my account saying it was for the awards club which is a scam. I have now stopped shopping with them. So be careful who you shop with online.”

Posted 6 months ago

“I ordered a step ladder for my husband, before I new it 2 days later £32.99 was taken from my account from the rewards club to do with Easylife without my permission. I was so angry I called them straight away. I have had loads of calls from them each time saying not interested but it falls on deaf ears & you get charged anyway. Absolutely disgusted with Easylife. Save to say I will not be ordering from them again. Very very Angry customer”

Posted 6 months ago

“My elderly neighbour recieved 8 books today from a rewards club that he did not sign up for.After investigating the source it was discovered to be Easy life.He had made a purchase over the phone a few weeks ago for a household item,and given them his card details.He phoned Easylife and told them to remove his name from their mailing list and to refund his money for the books he did not request.He gave his deatails and the lady he spoke to said they would call him back in 48 hrs and hung up on him.He then went to his bank with all the paperwork and asked them to cancell any further payments they might take.He has been an easy life customer for some time,so he found this hard to understand.I will speak to them on his behalf if the don’t call him back in 48 hrs.Action Fraud have been notified.He is keeping the books until they either send a courier or a prepaid label to return them.Easy life have lost a customer today and I am advising the elderly community that he lives in to never buy from this company again”

Posted 6 months ago

“WARNING DO MNOT BUY FROM THIS COMPANY, if your product is incorrect for you yes you can return it they then take a week to repay you and also it will cost you the return postage.”

Posted 6 months ago

“Sighed up for a monthly quiz book only ever had one in the last 5 months , notice they took payments from my bank totalling £198 !! In one week omg stay well clear of them . Disgusting!!!”

Posted 6 months ago

“SCAMMERS !!! They call vulnerable pensioners and convince them that they have a wonder cure for all of their ailments. Before you know it they've scammed them of hundreds of pounds. Contacted the bank fraud line to stop the payments thankfully but they just move on to the next victim. Despicable company. Reporting them to Trading Standards.”

Posted 6 months ago

“As I read in other reviews it seems you buy something from this company and then it seems like a piece of tape stuck to your fingers you just can’t shake them off . A call every few months well over a year from my purchase . Don’t say who they are at first , Well-being nonsense , I ask is that Easylife , yes ! Stop annoying me for gods sake . I can see how elderly foke get entangled in this .”

Posted 6 months ago

“If I could give them no stars I would. They are a scam. Disgusting company preying on the elderly population. Parents made one purchase and ever since they have been called and without their understanding signed up for a rewards club. Unbeknown to them money taken out of their account. It happened several times. Although I have made many phone calls and emails they still cleverly reinstate the membership. I have called bank to stop payments and are in the process of trying to recoup the money. Bank thought it was disgusting . Absolutely dreadful. Stay well away !”

Posted 7 months ago

“Easylife is a scam. My father bought an item from them for £10 and they took £69 from his account. They are now sending him packs of collagen - he's is 78. Keep away from them and don't give them access to your accounts.”

Posted 7 months ago

“Don't get involved with this company. I was called and told about their Rewards Club, and they said that they would send me a welcome pack. This arrived a couple of weeks later. I read the details and then decided that it seemed a bit fishy, so I emailed them and asked them to cancel my membership, which they subsequently emailed to confirm the cancellation. Looking at my banking information a week later, I was disturbed to find that three separate transactions for £65.60, £81.45 and £77.00 had been made against my account. I called Easylife and managed to get the number of the promotions department and asked why these transactions had been made even though I had received their confirmation of cancellation. Fortunately I was able to get them to issue refunds to my bank account, which should be seen within the next 3 to 5 days. I shall be keeping an eye on this to make sure that it is done. Steer clear of this company.”

Posted 8 months ago

“dad doesn't have an account they fleeced him out of money for some crappy membership scan 18 months ago - it was cancelled and re-occurring payments removed - hey presto they have robbed him again. they need shooting they really do . reported to bank”

Posted 8 months ago

“Absolute rob-dogs. Just realised they have been taking money from my credit card for at least 3 months. Wish I had seen these reviews before I bought anything from them!”

Posted 8 months ago

“Still scamming people dispite being heavily fined. Easylife took unauthorised payments from my parents bank account after "signing them up" for a reward scheme they have no re ollection of. Check out the hundreds of complaints on line. Avoid this company like the plague.”

Posted 9 months ago

“Bedspread is very thin, doesn't come with the matching pillowcases as the add implies, female staff member very arrogant and very rude when questioning where the pillow cases were. Won't buy anything else from Easy life!”

Posted 9 months ago

“Appalling experience. I was invited to join the gardening club of Easylife; but I was sent no wecome pack so presumed i wasn't a member, but then looking at my bank statement I discovered they had taken nearly £200 in 4 months using my visa card. Thank goodness, i was able to cancel the whole sorry thing and claim my money back. This is a warning to other customers who might be negligent about checking their bank statements after dealings with Easylife!”

Posted 10 months ago

“Ordered two spray bottles one missing nozzle. Was told you can use one from other bottle !!. Also sounds petty but says free colouring book with every order. Ordered lots over period of time never received any book. Want my name taking off mailing list.”

Posted 11 months ago

“They sent a used, dirty, second hand product, and customer service is uninterested in resolving the issue. If you email them FROM YOUR ACCOUNT EMAIL, they will fob you off with excuses about not being able to talk because of data protection laws, and offer inane solutions like "If you have Power of Attorney, please could you send evidence of this to us by email or letter." Ridiculous. This company is a scam.”

Posted 1 year ago

“Very bad and incorrect service”

Posted 1 year ago

“Very disappointed with the level of service.Tried to place an order yesterday and I had to tell the operator what the items where! and what the price was!Didn't tell me if the items were in stock or free delivery.Took my card details and when I asked had it gone through his reply was we'll phone you!! I've phoned today and nothing has been ordered.Absolute joke.I've cancelled a previous order that they again told me they would phone me.I won't be ordering again from easy life.”

Posted 1 year ago

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Easylife Group is rated 1.1 based on 516 reviews