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Easylife Group Reviews

1.1 Rating 516 Reviews

3 %

of reviewers recommend Easylife Group

Company Reviews

1.1

Based on 516 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Easylife Group Reviews

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Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 7th April 2021

Easylife Group 1 star review on 9th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company prey on old vulnerable people and take money from their accounts without their knowledge. Sister in law was caught by this and even after her death this company continued to take money from her account despite being advised of her demise until we stopped her bank account. We asked them to explain the charges that ranged from £18.50 to nearly £80. Originally no reply but when pushed their answer was that the account had been anonymized and so no details could be given. This company is run by crooks who take advantage of the elderly and vulnerable. I will be pursuing this further with them once i get probate granted. Re the response from easylife below, this just goes to show their total lack of interest in my review, full of generalities but no apology or attempt to correct the issues I have raised. The facts are they conned an elderly and vulnerable lady out of money. When advised of her death they still continued to take money from her bank account!!!! How low can they get? They have also refused to explain what the money was taken for. Further robust action against these liars and shysters will be taken as soon as probate has been granted. This company is run by con artists, please please do not give them any card details. Date of experience: 03 March 2023”

Posted 1 year ago

“Easylife group. Having obtained a refund last year for a (motor?) subscription that I never agreed to (£69), I see they've just charged me £29.99 for something else, who know for what? How are they allowed to get away with this? I swore I'd never buy from them again and I haven't. I suppose I'll have to be on the phone for ages again tomorrow, trying to sort it out.”

Posted 1 year ago

“I made a simple purchase Autumn 2022. Now in Jan 23 they've taken more money from my credit card. They insist I agreed to join their Rewards Club which is chargeable. NO I DID NOT. I never spoke to them about this. Liars and thieves. Detestable practice, aimed primarily at the elderly. Everyone who works at Easylife, whatever their role, should be ashamed every time they go in to work. They all must know about this disgusting practice.”

Posted 1 year ago

“I give a minus 5 rating...BEWARE everyone of this horrendous evil manipulate Company. DO NOT I REPEAT DO NOT ORDER ANYTHING FROM THEM. This company took hundreds out of my parent's accounts over several years without them knowing...I managed to get refunded 12 months worth only from the bank but god knows how much more had been taken and over how many years...the amounts were similar to everyone else's so presume it was the fraudulent subscriptions. This Company needs shutting down....I would do it if I knew how...”

Posted 1 year ago

“Refund for promotion still not paid following £24.99 being taken from account on the 23rd December. This is the second time Easylife have debited our account, first time for £77. Don’t touch this company they are fraudsters.”

Posted 1 year ago

“Please don’t order from this company for once they have your card details they just keep taking Money from your acc on a regular basis 69.90 twice from mine this last year and when you phone up to enquire no help it’s like talking to the wall ,and nowhere on the website where you can cancel your acc”

Posted 1 year ago

“When my daughter gave me my Christmas present, imagine the joyful anticipation, as I took off the wrapper, turning to joyless disappointment to find the `Jewelled solar LED Light-Up windmill' was dis-functional. The fourth extension rod, that is the swivel device, had a female fitting when it should have been a male fitting. As we all know two females cannot be joined together. So I was left with a piece of junk metal! I was too embarrassed to tell my daughter she had given me a scrap metal present. However when she asked where it was, I had to confess. So you need to send me a windmill that works or a swivel rod with a male fitting or refund my daughter. The Account number is 8722996, the order date is12 Nov 2022, the order number is OR14545898.”

Posted 1 year ago

“Easy life has been taking £18:50 from my elderly mother account every month for over a year and she has no recollection of joining anything. Criminal!”

Posted 1 year ago

“You are scammers. Preying on elderly. Wonder what Bob Mortimer will think of you using his image to cheat customers . Am contacting his agents.”

Posted 1 year ago

“WARNING Avoid this Company Same thing happened to my elderly parents.Made a small purchase and then we have just noticed that they have made regular withdrawals from their bank account.Seems they prey on the old and vulnerable.Once they have your Bank details they help themselves.”

Posted 1 year ago

“Were taking £18.50 from my mother's card 4-weekly to start with then took 2 payments on consecutive weeks. I emailed 3 times to cancel and rang in the end. No joy so I have cancelled her debit card.”

Posted 1 year ago

“Beware - once they have your card or account details they will help themselves! Mum phoned Easylife at the end of last year to buy some socks which she paid for by credit card. Then discovered this year that various other monies had been charged by them to her credit card over a number of months. She eventually got the money back but surely this is fraudulent! Hundreds of similar accounts on this and other review sites. And in many online press articles. How are they able to trade? They have this month - October 2022 - been fined for their data profiling activities and for calling people registered with the Telephone Preference Service. Now they need to also be held to account for taking money without proper consent. Stealing.”

Posted 1 year ago

“Avoid this awful company. Trying to cancel a reward scheme for a deceased person is a joke.Also getting a refund for a returned item is also a joke. Never been treated like this before would not recemmend”

Posted 1 year ago

“Absolutely disgusting company that should not be allowed to trade.”

Posted 1 year ago

“Wanted spare parts for an expensive hearing so it could be used and maintained in long term No response from manufacturer and no help from Easylife”

Posted 1 year ago

“Had a bad experience. Ordered an item and then received a phone call and I was persuaded to subscribe to Book Club. Received free offer of books but decided to contact Easylife to cancel subscription which they promised to do. They then sent more books and kept taking money from my bank. After many phone calls, emails and letters finally got my money back. However, they keep sending me unwanted and unsolicited mail despite my asking them to stop and take my address off their database. Do not deal with this company they are rip off merchants and break every single promise. They will take your money but fight you tooth and nail before you receive any refund. Many people probably give up before receiving refund. A shameful and unethical way to do business.”

Posted 1 year ago

“Easylife pass your details to a company that very forcefully tryù to make you subscribe to a benefit company on the basis of receiving a £50 asda voucher. I've been receiving phonecalls over a 2 year period and fed up of it now.”

Posted 1 year ago

“I telephoned easylife on two occasions today and was unable to communicate with them. Unfortunately they do not speak English so I was unable to place my order. But on reading the negative reviews I am thankful that they were unable to communicate and so I will definitively not be dealing with this company.”

Posted 1 year ago

“I will not be using Easy Life ever again over charged me ,then one month later took £18.50 not authorised payment for a club subscription I did not agree to.”

Posted 1 year ago

“Crooks thief’s and vagabonds that’s how you describe this sham of a company Hoodwinked a ninety year old to disclose bank details and then helped themselves to her pension called them several times but used every excuse to avoid a resolution shame on you all that work here don’t disclose or buy any product from this company Terry T”

Posted 1 year ago

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Easylife Group is rated 1.1 based on 516 reviews