Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Easylife Group Reviews

1.1 Rating 516 Reviews

3 %

of reviewers recommend Easylife Group

Company Reviews

1.1

Based on 516 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Easylife Group Reviews

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

Write Your review

Tell us how Easylife Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 7th April 2021

Easylife Group 1 star review on 9th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three items in May last year, received two which I am very pleased with. The third there was a delay so I just cancelled it. I had sent a cheque so asked for a refund And this is where my problem starts since August I have phoned twice and written three times and been assured a refund was coming my question is WHEN???????”

Posted 3 years ago

“Bought 3 copper face masks £6-66 each and no wire insert to seal around nose leaving gap for germs to enter and allow glasses to steam up, poor quality for price. Was told delivery in 3 to 5 days, it took 15 days from despatch to delivery for a simple envelope all enquiries by email or phone ignored. Poor quality and customer relations.”

Posted 3 years ago

“I am giving them 2 star reason being I've been ordering from this company for a couple of years & never experience any problems before until recently. I order a ladder for my father, unfortunately it was too heavy & items missing. Tried calling them on several occasion and was waiting up to 20mins before getting disconnected. Emailed them still no response. I have now return the goods by Hermes . Still no sign of a return very disappointed. Spoke to my credit card company and they advise I will have to wait 30days before they can look into this.”

Posted 3 years ago

“Ok for non-electrical items (some good, some not so good) but v poor for battery operated items. I have sent back lots of things that just don't work. Also they are at risk of breaking the law re trading standards.”

Posted 4 years ago

“Passed my name on to numerous other companies, hence i was always receiving telephone calla which I did not want”

Posted 6 years ago

“These people are filth. I was sorting out my recently deceased father's bank statements and noticed a weekly debit of £18.50 from Easylife, for absolutely no apparent reason other than the privilege of receiving their catalogue. Easylife prey on the elderly and vulnerable; avoid like the plague.”

Posted 1 week ago

“Total scam. It seems this “company” have been operating for several years and I can’t understand how it hasn’t all been closed down. By some magical means when you buy something you have apparently signed up to a mythical subscription, in my mum’s case for £18.50 a month on her credit card. We are not sure how long this has been going on for but I noticed 3 charges of £18.50 in a 3 week period on her monthly statement. I rang on their 0800 number ( for orders NOT their recommended number at “local” rate) but after explaining why I was making the phone call the answers seemed odd and made me very suspicious. There was no real explanation of what she might have bought, more all along the lines of elderly and vulnerable people often sign up to subscriptions but forget they have done it. Subscription to what and for what, well who knows? Let’s call it an imaginary product. The man I was speaking to said that all future subscription payments would be cancelled but when I requested that he sent a confirmation email he refused and said I had his word instead!!! I requested an email address so that I could send him a record of the conversation. Guess what? The email he supplied didn’t work. I rang the credit card company who said they would investigate. They were very familiar with Easylife and have stopped any future payments to them. I’m surprised since Easylife are so well known as a scam that they can continue to advertise and that credit cards and banks don’t automatically block repeated payments and check with customers first. I would appreciate if anyone can suggest a way to make an impact here and try to stop these fraudsters. I would be grateful to hear of any pointers as to what action we can take to retrieve funds and put a stop to this to prevent future victims.”

Posted 2 weeks ago

“My mum had over £3000 taken out of her account over 2 years. When I phoned asking why all these amounts were being taken out by Visa card. They said she had joined the promotion scheme 10 all together plus a film club ! I do not know how this company live with them selves deceiving older people. Once I told them her solicitor was looking into why these amounts were going out of her account even though she was in a nursing home they repaid a lot of the money but only if you have the time to go through endless bank statements and prove the amount and dates. Some days they took £69.50 three times in one day. £18.50. £24.99 regular as clock work. Shocking company. I wonder how much in total they have deceived vulnerable lonely people out of.”

Posted 2 weeks ago

“This company has been taking money out of an elderly friends account for months. She has no knowledge of any agreement with them and can’t afford to pay. They are despicable. I don’t know how they live with themselves”

Posted 3 weeks ago

“Avoid this company at all costs. They take money out of your bank for joining clubs you have not joined. Do Not give them your back details ever. It is criminal what they are doing”

Posted 3 weeks ago

“They are stealing money from my elderly mother’s bank account for a subscription she did not ask for. Truly evil people”

Posted 1 month ago

“Just discovered that my elderly father with Alzheimer's has paid this company over £600 in one year. As far as I can tell it's for "lifestyle magazine". One month they took over £150. I'm going to have to sort this out with the bank as they're taking the money fro his debit card, rather than a direct debit, so I can't cancel it or invoke the DD guarantee.”

Posted 1 month ago

“Easy life have scammed my elderly mother out of £100’s of pounds after placing an order for underwear they said she subscribed to both a book club ( she has poor eyesight and cannot read) and a gardening club (she has no garden) most recently £120 for the said gardening club was debited from her bank card ( nothing to show for it) in the name of ‘rewards’ total scam, awful company they shouldn’t be allowed to trade.”

Posted 1 month ago

“My elderly mum ordered 2 items from easylife and they have now shared her bank details without her consent to a rogue sister company of theirs called the Rewards club - they have just taken a payment of £49 out of her bank account!! I have just reported it as fraud!! Why are these companies being allowed to get away with this … it is fraud and duping money out of the elderly… this needs to go to watchdog.”

Posted 1 month ago

“Despite being fined £1.5million Easylife are still scamming elderly people. My mother purchased one item from a catalogue by phone and then finds she is paying £18.50 per month for a subscription she never asked for (and never received anything). Had to cancel her credit card to stop the payments. Easy Rip-Off!”

Posted 1 month ago

“Easylife took money from my account when I phoned them they denied it basically calling me a liar. They are complete liars and know what they are doing.”

Posted 2 months ago

“Easylife took almost £400 from my elderly mother's bank account after she bought something from their catalogue. They claim she subscribed to some lifestyle magazines but she did not. Luckily she checks her bank statement and she has all her faculties. Looking at the dozens and dozens of similar customer complaints on line, this seems to be their modus operandi. They pretend to be affiliated to Easyjet (which they are not) they use customer data illegally, and they target the elderly and take money from them that they didn't agree to. It looks like they just about staying in business by refunding when they absolutely have to, but they are predators. Anyone who works for them should be ashamed of themselves and know that a good proportion of their income comes from swindled old people.”

Posted 2 months ago

“This company hacks scammed my 91year old grandmother. Sending her books she hasn’t ordered and debiting her bank account, they then lied to her and said they had not charged her. They need to be investigated.”

Posted 2 months ago

“Please avoid the temptation to buy anything from these people. They will keep your bank details & then unlawfully take money from your credit card in the hope that you don't notice it on your statement.... They are scam artists who should be investigated by trading standards.”

Posted 2 months ago

“My Dad recently passed away, and it was then that I noticed that easy life have been taking £18.50 from his account, and seems to be ongoing for quite a while. My Dad has been on palliative for the last 12 months, and terminal even longer. He was never on a position to make any agreement or subscription to any club. Looks like they prey on the elderly and vulnerable, When I rang they were rude, hard to understand, and damn right obstructive. They were wanting proof of Dads passing, definitely will not be giving them that when they seem to have been fined previously for data protection issues. So Angry that someone can ring him in his lovely home and robbed him.”

Posted 3 months ago

«
1
2
3
4
5
»

Easylife Group is rated 1.1 based on 516 reviews