Ebay Reviews

Name: Ebay
Rating: 3.12

3.1 Rating 4,021 Reviews

54 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,021 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick postage and good prices”

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Posted 5 years ago

“Quick postage and good prices”

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Posted 5 years ago

“VERY FAST BUT THE QUALITY OF SOME CLOSHES ARE BAD”

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Posted 5 years ago

“Find most of what I`m looking for at a great price.”

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Posted 5 years ago

“Quick Delivery”

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Posted 5 years ago

“The site design is absolutely awful, from another century, hard to navigate, etc The delivery time, if you order directly from China is bad, but prices are good and the products which I bought are per description.”

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Posted 5 years ago

“eBay has a wide range of things to buy.”

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Posted 5 years ago

“Great packaging. They delivered on time and I didn't have to pay for custom.”

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Posted 5 years ago

“Easy picicing”

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Posted 5 years ago

“Good quality items and a good reputation.”

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Posted 5 years ago

“Great choice of products and simple to use with trusted services.”

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Posted 5 years ago

“quick service”

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Posted 5 years ago

“their fast delivery”

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Posted 5 years ago

“Really good experience with eBay goods came undamaged and happy with the time span it took to receive them .”

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Posted 5 years ago

“Nearly every purchase I make arrives on time. If there are ever any issues Ebay are extremely helpful and will step in if necessary. A great site for brand new or used items. I like to be able to collect Nectar points each time I purchase. Good deals with extra points now and again”

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Posted 5 years ago

“Very quick delivery only took 2 days”

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Posted 5 years ago

“NICE AND CHEAP AND HAS THINGS ON HERE YOU CANT GET FROM STORES ETC GOOD QUALITY STUFF”

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Posted 5 years ago

“I always feel assured that eBay will clear up any mishaps when purchasing an item from their site :)”

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Posted 5 years ago

“they have low prices”

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Posted 5 years ago

“It is super easy to find the product you need on eBay. Do you need a TV? Boom you have one. Do you need a replacement charger? Boom you have one. Super easy and simple. Beware, eBay is riddled with scammers. Buy with caution.”

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Posted 5 years ago

Ebay is rated 3.1 based on 4,021 reviews