Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,106 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ebay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nigel Devlin

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp (+ 4 4 73 88 6 97 9 58.) And Harrylucy977 (at) Gmail . Com Help Me Recover My Lost Money

William

+ 1 216 233 9442 Whatsapp Support Contact Help At Fraudshieldrecovery. Com

Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been a loyal eBay customer for over 10 years. I shipped an item as I normally do, using an eBay label, but for some reason, the tracking never updated. As a result, the buyer canceled the order, and I was left with no item and no payment. Now, over a month later, the tracking finally shows the item was delivered — but it's too late. When I contacted eBay support, I was told it was somehow my fault, even though the item was shipped on time. Clearly, this was an issue with the tracking system, not with me. To make matters worse, I was advised to contact the buyer directly and send them a PayPal invoice. That’s completely unreasonable. I paid for the label through eBay, followed the process, and now I’m expected to chase the buyer down to recover my loss?”

Helpful Report

Posted 4 days ago

“Will never use again. Seller didn’t post item. Raised a case with eBay for my refund, told to wait until 9th, on the 9th I was told to wait until 11th, on the 11th (today) I’m being told to wait until the 15th. Since raising the case the seller has been given negative feedback from another buyer who was not sent the items they paid for, so the seller clearly has either no intention of posting, no access to their account or could even have passed away, who knows. Customer services are absolutely useless, they literally just type prompts from a pre-written script, absolute joke. I’ve sold on eBay for over 7 years, I will NEVER buy from it again!”

Helpful Report

Posted 1 week ago

“I’m really disappointed with my experience on eBay. I didn’t receive any customer service when I needed help with an issue, and the whole situation felt very poorly managed. It was impossible to reach anyone for support, and I felt like no one cared about resolving my problem. I expected better from such a big platform.”

Helpful Report

Posted 1 week ago

“Delivered to wrong address,royal mail tracking clearly shows delivered elsewhere.opened a case with eBay who stated "it was delivered" ? Delivery co-ordinates show property some 80 yards away . There is no eBay guarantee ,they side with the seller,despite obvious proof . Won't be using eBay again.”

Helpful Report

Posted 3 weeks ago

“I have tried repeatedly to understand their complex, bureaucratic website . So far it has prevented me from refunding a buyer.”

Helpful Report

Posted 3 weeks ago

“I was completely locked out of my trading account after my withdrawal request got rejected. It felt like my entire investment was at risk. I’ve heard of this happening to others too, and it’s honestly terrifying. But when I reached out for support, Mrs. Mercy and her team didn’t let me down. They got me back on track and helped recover my money”

Helpful Report

Posted 3 weeks ago

Helpful Report

Posted 3 weeks ago

“I’m truly thankful I found the team in my bio. They handled my investment fraud case with professionalism, urgency, and care. From the first day, they offered clear direction and gave me the right tools to move forward. Their unwavering support helped me recover my lost funds. I wouldn’t hesitate to refer them to anyone in need.”

Helpful Report

Posted 1 month ago

“TheresachinRecovery INC amazing Lifesaver”

Helpful Report

Posted 1 month ago

“did not receive item ordered. spoke with customer service and they told me to contact USPS for information. Called back ebays customer service and told them usps said the size of package taken by carrier was too small to contain what I ordered and their employees would never photo a delivery package at my front door. Called back ebay service and told them usps said this delivery was a con from sender. Customer service said she would not contact usps to confirm this and was very dismissive of my statements, even though postal worker was willing to confirm what had happened.”

Helpful Report

Posted 1 month ago

“They’re scammers. Get your funds back gmail in my bio”

Helpful Report

Posted 2 months ago

“I ordered a remote for my Audi S5 from Vash Key Fobs. I paid $40 including shipping and I never received. I asked eBay for help and they closed out the case with no assistance at all.”

Helpful Report

Posted 3 months ago

“Lost money to a crypto scam? Contact recovery team now at Francis*Olivia*7*71*@*gmail.*com to start your full refund process”

Helpful Report

Posted 3 months ago

“Review Title: eBay Withholds Payment for Successful Sales — Unacceptable! Review: I sold four iPhone 13s through eBay, all successfully delivered with satisfied customers. Despite this, eBay has refused to release my payment of $800. I provided all tracking information and proof of delivery, yet they continue to withhold my money without a valid explanation. Customer service has been unhelpful, offering no resolution. This experience has damaged my trust in eBay as a platform for selling. Sellers beware — even if you follow all the rules, you might not get paid!”

Helpful Report

Posted 4 months ago

“After being scammed by this broker , I found out about Sup*reme*asset*7**@**gm*ail.**com and they recovered my funds back.”

Helpful Report

Posted 4 months ago

“Ebay are criminal fraud and a stalker. Be warned! Stay away!”

Helpful Report

Posted 4 months ago

“eBay used to be a good company 20 years ago. No more. The fees are now more than 20%. eBay escrowed by funds for no explainable reason. The complexity has become insane and getting actual assistance for help is not going to happen. I will never use again.”

Helpful Report

Posted 5 months ago

“E-bay is a host for fraudulent sellers. I have issued several instances/reports i.e. at least (6) of criminal fraudulent acts by sellers and each and every time e-bay responds by telling me that they find the seller NOT to be at fault. This response is of course a ROBOTIC response but at the same time tells me e-bays policy with respect and in contradiction to the law. E-bay evades any and all responsibility, even after proof has been issued regarding criminal fraudulent acts. Is this the AMERICAN way? I am coming to an end re my e-bay account and it's sad because I trusted e-bay, but no more. E-bay has lost it's personal connection with it's buyers and has developed a way to rid themselves of any issues or complaints/reports from buyers, the people who have been cast aside and whereas e-bay has dictated the buyers have lost their money and their concerns of sellers abuse is of no consequence and it's a dead end. E-bay's website mentions that any decision made by e-bay or it's robot can be challenged. This again is false and I have (6) examples to prove this. Even when you contact e-bay and speak to an agent, it must be an office in the Philippines where they pay peanuts to monkeys.”

Helpful Report

Posted 5 months ago

“Ebay is always looking for ways to screw sellers, find yourself a different site to use.”

Helpful Report

Posted 5 months ago

“I sold artwork on eBay for almost 20 years. Over the years the fees increased steadily until they were taking about 25% of each purchase. In recent months, they also started tacking on penalties for unexplained additional shipping charges that they never explained that cost $20 to $23 on every shipment. They made it hard to reach a customer service rep, but even after you talked to the reps they would promise to look into the additional shipping charges, but the conversations were rarely even acknowledged and they never responded with a resolution. They just kept taking my money. On items I sold in the $50 range, they were taking almost all of the $50 for themselves leaving nothing for me. If you are looking to sell on-line, avoid eBay. They appear to be focused on taking all of the money for themselves.”

Helpful Report

Posted 6 months ago

Ebay is rated 3.1 based on 4,106 reviews