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Ebay Reviews

3.1 Rating 4,016 Reviews
54 %
of reviewers recommend Ebay
Company Reviews Questions Metrics
3.1
Based on 4,016 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 65%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is accuracy and good condition of items delivered by Ebay?
Helpful Report
(23 hours ago)
Greater than 65% of reviewers feedback is Ebay delivered accurate and undamaged order.
Helpful Report
(23 hours ago)
D

Delivery - Average

54.55%
Industry Average
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