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Ebay Reviews

3.1 Rating 4,017 Reviews
54 %
of reviewers recommend Ebay
Company Reviews Questions Metrics
3.1
Based on 4,017 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 65%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

How does Ebay deliver? How long does Ebay take to deliver? Does Ebay deliver on time? How is accuracy and good condition of items delivered by Ebay?

Returns

How is Ebay returns process?

Customer Service

How can I contact Ebay? How quickly does Ebay resolve customer queries?
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Does Ebay deliver on time?
Helpful Report
(3 days ago)
Greater than 29% of reviewers feedback is Ebay normally delivers on time.
Helpful Report
(3 days ago)
D

Delivery - Average

54.55%
Industry Average
“ Further more when contacting the seller after delivery to request an invoice a message containing your email address cant be sent. ”
- Anonymous
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