Ebay Reviews

3.1 Rating 4,023 Reviews

54 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,023 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Ebay deliver? How long does Ebay take to deliver? Does Ebay deliver on time? How is accuracy and good condition of items delivered by Ebay?

Returns

How is Ebay returns process?

Customer Service

How can I contact Ebay? How quickly does Ebay resolve customer queries?

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How long does Ebay take to deliver?

Helpful Report

(2 weeks ago)

Ebay normally delivers over a month.

Helpful Report

(2 weeks ago)

54.55%

Industry Average

“ Ebay continues to support fraudulent foreign entity sellers. I ordered from 2 Vietnamese sellers and did not get either order. Ebay said I did. There was NO DELIVERY. And yet they sided with the corrupt foreign seller who scammed me by never shipping the orders. BUY AMERICAN AND STAY AWAY FROM Ebay ”

- Lisa

“ piad extra for special delivery seller admiited they made mistake in the warehouse and all i wanted was my postage service i paid for which i didnt get by seller,Ebay said they cant make them pay you back even though they made a mistake disgusting from Ebay when all the proof is there and seller admiited it as well . ”

- kam

“ Ebay did not honour their money back guarantee for Mon- delivery - FRAUD!!! ”

- Anonymous

Ebay Reviews

Delivery - Average