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Ebuyer.com Reviews

4.7 Rating 53,545 Reviews
96 %
of reviewers recommend Ebuyer.com
Company Reviews Questions Metrics
4.7
Based on 53,545 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Brian
Verified Buyer
“This should be Five stars! But ... No complaints with Ebuyer's goods or prices, which have been excellent. I do, though, have a problem with their recent delivery charges. I live on the Isle of Wight, 4 miles from Portsmouth. The IoW is treated as Mainland by the majority of couriers, due to the vast amount of delivery traffic, and Ebuyer's website does not show the IoW among their list of non-mainland areas. Indeed, the laptop I'm using at present came here with no delivery charge. Ebuyer's website, however, insists on treating the Island as being one of the Channel Islands, attracting a large delivery charge. A tablet bought recently had an extra £8.98 on top (from their courier over whom, according to Customer Services, they have no control) making the tablet only slightly cheaper than other stores. I still bought it from Ebuyer as I know and trust the company. Today, I tried to order a USB flash drive with FREE delivery, via Royal Mail. Once again, I'm now in the Channel Islands, and hit with a delivery charge of £5.99, twice the cost of the flash drive. This is even worse, as Royal Mail do NOT charge extra for the Channel Islands. So, somewhere along the line things are amiss. Unless they're sorted, I won't be using Ebuyer very much in the future.”
Helpful Report
Posted 11 years ago
Anna
Verified Buyer
“Simple and quick process. Thanks.”
Helpful Report
Posted 11 years ago
Kati
Verified Buyer
“Fairly straight forward to create an account. although I wish you didn't have to- I'm unlikely to use this site again as this was a one - off purchase. Will reserve full judgement until I see how much spam I get...”
Helpful Report
Posted 11 years ago
Peter
Verified Buyer
“Nearl”
Helpful Report
Posted 11 years ago
Charles
Verified Buyer
“The website is very much ok for online purchases. I was able to navigate to the specific item that I wanted to buy without wasting time. Maybe you could still improve on prices of products in terms of making it very competitive.”
Helpful Report
Posted 11 years ago
Kieran
Verified Buyer
“Very intuitive, simple process for searching, viewing and buying products. The system did time out as I had already entered the purchasing process but this may have been due to me being a first time customer. Very slick and customer focused service. Well done Ebuyer.”
Helpful Report
Posted 11 years ago
Luke
Verified Buyer
“Very easy to use website. Great at narrowing down selections and competitive prices.”
Helpful Report
Posted 11 years ago
Timothy
Verified Buyer
“Good service, easy to use. Well priced too.”
Helpful Report
Posted 11 years ago
Elliot
Verified Buyer
“Good pricing, quick browsing, competitive.”
Helpful Report
Posted 11 years ago
Mike
Verified Buyer
“A reliable company, that have a range of trusted products at reasonable prices. Delivery of goods is prompt usually. However I feel that over the years that ebuyer have lost some of that competitive edge that used to make it the "natural choice" place to go and buy technology. Competition from Scan.co.uk, Amazon and independent stores on ebay, mean that it is easier to find the same price product for a lower price now. Why do I still use ebuyer - brand loyalty, no quibble customer service for returns and you've never let me down yet. Though my head has at times been turnt by the competition.”
Helpful Report
Posted 11 years ago
Julian
Verified Buyer
“Not the easiest website to use, finding things were a little annoying. Very cheap compared to most though and a good selection. However shipping costs, for next day/ 2 days etc are quite expensive, although they do offer free delivery which takes a little longer. so great if you need something cheap but your not in a rush.”
Helpful Report
Posted 11 years ago
Farook
Verified Buyer
“It was simple and easy”
Helpful Report
Posted 11 years ago
Robert
Verified Buyer
“I HAD A PROBLEM LOGING ON BUT THE CALL HANDLER WAS EXTREMLY GOOD AT SORTING IT OUT”
Helpful Report
Posted 11 years ago
Oliver
Verified Buyer
“was alerted to a product I've been waiting for a decent price for, reviews were helpful, ordering was simple, description was missing the dimensions, so had to search another site for those details, hope they are correct. Overall fine. Let's see if the product is as good as they say.”
Helpful Report
Posted 11 years ago
Sergio
Verified Buyer
“Easy to shop, reasonable price and good description! Brought a product here before and had no problem with the delivery.”
Helpful Report
Posted 11 years ago
Richard
Verified Buyer
“Have not used the site for a long time but very good when I got it all worked out”
Helpful Report
Posted 11 years ago
Alonso
Verified Buyer
“happy with the site, but not happy to have to set an account just to buy a product.”
Helpful Report
Posted 11 years ago
Tristan
Verified Buyer
“the ebuyer website is very easy to use, with a format which is very straight forward. It is always a pleasure to use a website which is uncluttered in which you can check out quickly. welldone to ebuyer web page builders, you definetly have the customer in mind!”
Helpful Report
Posted 11 years ago
Peter
Verified Buyer
“Easy to use, could do with an order confirmation page before payment is completed.”
Helpful Report
Posted 11 years ago
Chi
Verified Buyer
“Offers good price, warranty and a peace of mind compared to eBay. Definitely recommend.”
Helpful Report
Posted 11 years ago
Ebuyer.com is rated 4.7 based on 53,545 reviews
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