Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.87

4.9 Rating 823 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 823 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shopping experience for the new year! I am in awe of the diamonds as soon as I saw them. Process was easy and smooth. Overall a happy, satisfied customer and I cannot wait to come in again for something new!”

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Posted 4 years ago

“Absolutely gorgeous. Although this was a gift, I had picked the necklace myself at Edwin novel jewelry website. It arrived quickly and exceeded all my expectations! The chain is pretty durable and the diamond even more beautiful (and bigger!) Amazing craftsmanship.”

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Posted 4 years ago

“I was very indecisive in between two pendants but was assured by the sales associate that I am always welcome to return it and order the other one if I'd like. I decided to return it and order the other one, and now that I have it in front of me I absolutely love it! Overall, a welcoming customer service, great selection of metals and clarity/color of diamond, and customer satisfaction.”

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Posted 4 years ago

“I am a fashion designer and I needed some jewelry to wow my carpet and after many recommendations, I went ahead with Edwin Novel Jewelry Design. Their design, technique, diamonds, team, everything is one of the main reasons why this company continues to strive. Fast shipping, secured packaged, & the best customer service! My runway sure flourished!”

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Posted 4 years ago

“I am in love with these earrings! This is the second pair I ordered, only a few days after ordering the first. These are a gift and they are dainty and elegant. I have already made a wish-list to order many more pairs for myself/as gifts. Highly recommend and as always, lovely doing business with Edwin novel who is quick to respond!”

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Posted 4 years ago

“I was very nervous to order a ring online, for reasons everyone can relate to, I'm sure. But I would say this was a fantastic experience. The ring is far more sparkly and beautiful in person than any of the photos and the video I received. Customer service was extremely patient and took great care in answering all my questions again and again and again. Thank you Edwin novel company!”

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Posted 4 years ago

“I have been a loyal customer for about a few years now and that is because of their commitment to satisfy their customers' needs. My beautiful earrings look so elegant and classy at the same time, perfect for every day wear. They fit well and I am glad I took the representative's advice. Great prices and the best customer service all around!”

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Posted 4 years ago

“My wedding band the best eternity ring I've seen. It is beautifully and skillfully made. The stones are so bright, clear and well-cut that they look like bright lights on my finger. It's wonderfully sturdy and well-crafted ring, which is what I needed since I plan to wear it every day. Grateful to have found Edwin novel”

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Posted 4 years ago

“I made a purchase about a couple of years ago and still remember the fantastic service presented to me. I had to have my ring repair because one of the stones fell off and they were able to fix it with no worries! The lifetime guaranty is a life saver and now my ring looks as good as new! They also did me the favor of polishing it which I'm glad they did.”

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Posted 4 years ago

“We bought these diamond halo dangling earrings for my mom for Christmas. She LOVES them. Everyone compliments how beautiful they look. She is very pleased that they are handmade. Great find!”

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Posted 4 years ago

“This is my second purchase from Edwin novel jewelry design and they are absolutely amazing! Beautiful pendant with great sparkle and shine.”

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Posted 4 years ago

“I bought my mother a beautiful pendant dedicated for a special event. I cannot even describe the incredible moment between us both when I presented her with the pendant. She was at a loss for words and I couldn't thank Edwin Novel Jewelry enough with their amazing team who stays on top of their work! The best jewelry company I have ever worked with and to anyone looking for a jeweler, look no more!”

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Posted 4 years ago

“Honestly, best service ever. Elizabeth was wonderful to work with and was patient with me. She really guided me through this whole process. She replied quickly, she was attentive, and she really does great work! I am in love with my ring! I loved everything about it, the actual ring, the shipping time, the price, the communication, the packaging - a simple elegant wooden box, everything!! Thanks again Edwin novel group, I will be purchasing again.”

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Posted 4 years ago

“I have never come across better customer service in my life. My Fiancée was very picky when it came to rings but Edwin novel was able to create it exactly the way I asked. He was extremely helpful considerate, and on top of all of that makes stunning rings. I would encourage anyone who's looking for a ring to come here first.”

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Posted 4 years ago

“Bought these gorgeous rings for my sister and I to celebrate a very momentous year in her life. They are absolutely stunning & fit to size. They came very quickly and I couldn't be happier with the rings and service. I will definitely be ordering future jewelry from Edwin Novel Jewelry Design. Thanks again! I can't wait to give it to my sister!”

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Posted 4 years ago

“My husband recently proposed to me with the most fascinating piece of jewelry I have ever laid my eyes on!! Edwin Novel Jewelry Design was able to provide that euphoric, ever lasting love feeling with their quality diamonds. I thank the jewelry team for providing us with the best customer service yet!”

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Posted 4 years ago

“Beautiful ring! Exactly what I was hoping for and goes perfect with my engagement ring. Diamonds and band are dainty and gorgeous so they pair perfectly with my other ring that is a little on the larger side. The shop kept in close contact the whole time with constant updates and the ring was delivered quicker than expected. Thank you very much Edwin Novel Jewelry and would definitely recommend you guys!”

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Posted 4 years ago

“Dwayne has been fantastic to work with, the ring is beautiful and I cannot wait to have the opportunity to use it! From the payment plan, through to delivery and customization, I could not have asked for more.. I would definitely be a repeat customer of Edwin Novel.. Although hopefully never for an engagement ring again.. lol...”

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Posted 4 years ago

“I went ahead with a pearl cut dangling earrings for my significant other. It arrived about a week ago and since then she has not stopped talking about it! I already have her sisters on it, her mom, and now her aunt wanting to buy them. Truly eccentric and timeless pieces of jewelry meant for my wife and I want to thank Edwin Novel Jewelry Design for showcasing such high-class diamonds!”

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Posted 4 years ago

“I bought a pair of diamond stud earrings for my girlfriend. She loved it so much that she didn't want to take it off. Very beautiful and sparkly diamond. Great purchase and excellent service. She insisted that we write a review because Edwin Novel’s work needs to be appreciated.”

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Posted 4 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 823 reviews