Edwin Novel Jewelry Design Reviews

4.9 Rating 820 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 820 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
The solitaire pendant I ordered for my wife was PERFECT... I know where to get the next gifts for her!!
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Posted 3 years ago
Amazing! I bought two pairs of diamond stud earrings for myself. Best prices and quality online. Love both pair of earrings. Not only was the sale astounding I was also able to use a coupon with my purchase. Would recommend this site to anyone. Thank you!
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Posted 3 years ago
My leverback earrings I received from this company suit my face so well, it only makes me wonder how their other products will look! Earned my trust.
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Posted 3 years ago
I rested a ring on the 6th and with the overnight shipping I just got it today(October 16). I have to say the ring I got is beautiful and in my opinion worth every penny. I never thought that diamonds would be so affordable till I found Edwin Novel Jewelry Design. Thank You So Very Much... #VerySatisfied
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Posted 3 years ago
I purchase a three stone diamond ring from Edwin Novel and it arrived in less then two weeks. The diamonds are authentic, bright, and shiny and it is accurate to how it looks on the website. Perfect purchase for my proposal!
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Posted 3 years ago
The pendant I ordered from here is nothing short of beautiful. It says "love" on it and its got tiny diamonds lined on the edge. My daughter even keeps asking me to borrow it. thank you! I WILL order again from here !!!
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Posted 3 years ago
Friend's mom suggested I purchase a pair of diamond earrings for my wife on her B-day from Edwin Novel after my friend gifted her a diamond ring from here this Mother's Day. She brags about it all the time and shows it off, so I took her advice LOL... she really likes this place! Went on their website, looked for a pretty pair of diamond stud earrings, and placed an order. website was easy to navigate too, its user friendly. Contacted customer service thru email and phone because I was a little surprised to hear that it'll take a couple of weeks to ship... but found out that they literally craft it from scratch. When it arrived I could totally tell that it was made by skilled hands. Now, my wife wears them everywhere we go! take my friend's mom's advice, and purchase a gift from here if you can :)
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Posted 3 years ago
Made my fiance VERY happy with the diamond engagement ring that I ordered from Edwin Novel... she loves the design i picked out and the diamonds on the ring shine SO brightly. The people in charge of customer service answered all my questions about the ring politely and patiently... I highly recommend edwin novel company if you're looking to propose with a QUALITY ring.
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Posted 3 years ago
The earrings were exactly what I wanted and were lovely. Thank you
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Posted 3 years ago
I’ve never made a large purchase online before, so was quite nervous at first. I received my ring today and it was everything I could’ve hoped for and more! Good quality and craftsmanship. And a great value for a 2.25 ct diamond. I will be doing all of my jewelry shopping here in the future. Also, very prompt shipping as the jewelry is all made to order. Thank you all for your attention to detail!
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Posted 3 years ago
Very professional staff talked to me for an extended period of time making sure I had 100% what me and my future Mrs wanted. Don't shop anywhere else get in contact with this great set of professionals.
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Posted 3 years ago
The ring totally exceeded my expectations! It arrived on a sunny day and when I opened it, I was astounded by how much it sparkles and the small touches around the edges just added to it. Stellar service and prompt delivery. Many thanks to Edwin novel jewelry design!
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Posted 4 years ago
I love the necklace! It is made of excellent quality. I have not taken it off since receiving it. Great product and it arrived fast! I got it the day before my birthday. I recommended this place to a friend who loves my necklace and she already got hers! Awesome jewelry place!
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Posted 4 years ago
Absolutely beautiful necklace from Edwin Novel Jewelry! I looked around for a while before deciding on your website and I am so glad I did! Beautiful craftsmanship! Great shipping time, arrived sooner than expected! I was undecided between the platinum or the white gold but I am so glad I went with the platinum! It was very much worth the extra money but I am sure the white gold would have been just as nice!!!
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Posted 4 years ago
My diamond pendant is so stunning, I can't stop looking at it! The chain is also sturdy. The best purchase I've ever done and Edwin Novel team was very understanding, they listened to what I wanted. The stone we picked is perfect and it shimmers in different colors! It definitely has the fire I wanted. In love with this pendant!
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Posted 4 years ago
Edwin Novel is absolutely and amazing jeweler. I wanted an engagement ring that looked like my grandmothers and Edwin was able to duplicate it exactly. Very talented, quality of the diamonds and and Edwin Novel's workmanship is impeccable.
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Posted 4 years ago
I received my item in the mail quickly and the item came as described. My only qualm was the size of my diamond, however, this was by no fault other than my own. Anyway, the customer service was very quick to respond to my concern and was able to exchange it with no hassle. Great customer service, which is why I'm giving a 5-star review.
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Posted 4 years ago
I am very impressed with the outcome of every single order I have ever purchased. Diamonds are always beautiful, depending what you can get but oh my those diamonds can shine for days. Customer service was very helpful on getting me the right information in regards to what type of metal I should get. Smooth process overall.
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Posted 4 years ago
Obsessed with this company that I have been doing business with :) I had first made a purchase with my first order and had learned that they do custom rings! I remember a friend of mine had just proposed to his lady and recommended him to this company. I just went to their wedding and that ring is definitely an item to look at and drool over. So shiny! Two happy customers, thanks again.
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Posted 4 years ago
I love my earrings!! Shiny diamonds, satisfied service, and diamond appraised. The best company in LA!
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Posted 4 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 820 reviews