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Edwin Novel Jewelry Design Reviews

4.9 Rating 832 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
This is the first time i have made an expensive purchase online . great price ,great customer service i will definitely do business with them again
Helpful Report
Posted 6 years ago
I was given detailed information about the color and clarity of the diamond and the representative knew what he was talking about. I am impressed with their jewelry and service.
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Posted 6 years ago
My diamond ring is simply stunning. I'm also very impressed with the craftsmanship. All thumbs up!
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Posted 6 years ago
Great experience with customer service, Lisa was a big help and answered all my questions. Keep an eye out for coupon codes, I was able to save $100 off the purchase price of an earring I purchased.
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Posted 6 years ago
We made 2 purchases from edwin novel jewelry design and all i can say is F-A-B-ulous!
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Posted 6 years ago
I was very please with my purchase. Customer service gave very helpful suggestions. Thank you for the beautiful ring. Will surely buy again.
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Posted 6 years ago
I just bought a diamond online from Edwin Novel Jewelry Design everything was first class, to simply put, "They are the Best
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Posted 6 years ago
Quick shipping, nicely packaged. Lovely item. It was on the small side, but that was perfect since I was buying it for my 13 year old niece, who is very thin. (I think I also could have requested specific sizing, but it worked out for the best.)
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Posted 7 years ago
Beautiful diamond and craftsmanship also well presented when it arrived and showed up when i needed it!
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Posted 6 years ago
These little stones are absolutely beautiful! The Rose gold looks fabulous. I use these tiny studs in my secondary ear piercing high on my ear and leave them there.
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Posted 6 years ago
I adore my new earrings and have been wearing them everyday since I received them! Thanks again to you and everyone at Edwin Novel Jewelry Design. I've worked with a number of different vendors and Edwin Novel Jewelry Design's service has been at the very top.
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Posted 7 years ago
Gorgeous ring, my fiancee loves it.
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Posted 8 years ago
Edwin Novel Jewelry Design has an exceptional diamond expert who showed patience, and guided me to purchase a gorgeous diamonds which were flown in especially for my specifications
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Posted 7 years ago
This ring is even more beautiful in person than it was online! The attention to detail is amazing, and the sapphires are a gorgeous deep blue color. The sparkle is outrageous. It is exactly 100% the ring that I would have designed for myself if I had the skills that Edwin Novel does! I live in a military community with a lot of young Marines looking for the perfect engagement ring to get their girlfriends, and I will be directing every single one of them to Edwin Novel Jewelry Design. I was able to divide the cost into smaller payments to fit my budget, and I received the ring only 7 days after making the final payment! I would absolutely recommend this topnotch company.
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Posted 6 years ago
Received my wedding band in platinum within 2 weeks. Shipping was very quick and safe and delivered on time as promised. It is a beautiful eternity band and I look forward to my future husband putting this ring on my finger on our big day.
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Posted 8 years ago
I had a great experience with Brian from Edwin Novel Jewelry Design. They had the best selection of settings, a great selection of diamonds at good value, and their service was very easy to work with.
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Posted 7 years ago
They have some good quality stones. You should tell them about your expectations from the diamond and they will guide you accordingly. Very impressed with the service.
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Posted 6 years ago
The engagement went off without a hitch. She absolutely loves the ring. Great work. You guys have been a pleasure to work with (particularly given the last minute sizing issues - best of all it fits!). Thanks again for all the help!
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Posted 6 years ago
Love my new ring and Dwayne is great! I was nervous to place such a big order online but Dwayne made me feel at ease. He answered all my questions so quickly and helped me come to the right decision about sizing and specs. He sent a great diagram of width and height etc too.
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Posted 6 years ago
Everything was smooth with the custom design. Would recommend Edwin Novel Jewelry Design to everyone.
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Posted 8 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews