Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to Edwin Novel team for the wonderful service. Very professional, courteous and easy to deal with. And the ring is beautiful, my fiancee loves it.”

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Posted 7 years ago

“Such a simplistic piece, wear it everywhere. Constantly getting compliments, I strongly recommend having a look at what Edwin Novel Jewelry Design has to offer.”

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Posted 6 years ago

“Customer service is top notch and they were able to manufacture my ring in less than three weeks. Their pricing is very competitive as well. They were also able to customize the halo of the ring into a pear shape and add mill-grain without a hitch.”

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Posted 6 years ago

“Very nice, gift. A+++ seller to buy from.”

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Posted 6 years ago

“Beautiful craftsmanship, absolutely perfect. Love the quality of my diamonds and the extreme care of this vendor. First purchase of many to come....”

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Posted 6 years ago

“The ring is even prettier in person! Great communication and speedy delivery!”

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Posted 8 years ago

“It went really well, she is in love with the ring. I ended up proposing on January 1st and used a Christmas stocking to propose. She has received many compliments on the ring. She really loves how much it shines. Thank you so much for your help.”

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Posted 8 years ago

“Everything looks very good. Also I want to say that for once in my online buying experience your company's communication surpasses anything I have experienced. From ordering, processing, and shipping I was very surprised at the amount of communication for this transaction. Almost too much :), but it is sure a welcome change to some other online retailers I have dealt with.”

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Posted 7 years ago

“WOW!!! I LOVE my engagement ring! I literally searched everywhere for my ring in the states of NC and CA. I spent hours comparing fancy yellow stones, rings and talking to jeweler after jeweler and gemologist after gemologist. Your store had, hands-down, the best price for a stunning, certified stone in a beautiful 18K white gold ring (with diamonds all around my fancy, yellow diamond).”

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Posted 6 years ago

“Best price, excellent quality and smooth process!”

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Posted 6 years ago

“I absolutely love the ring I purchased. I get so many compliments on it and it was everything and more than I expected. I called to see when I could expect to get it and the girl was very helpful. It arrived exactly when she said it would. Thanks to all of you.”

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Posted 6 years ago

“Everything thing exceeded my expectations!!!”

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Posted 8 years ago

“I was at first sckeptical of buying an engagement ring online. However, after my experience with Edwin Novel Jewelry Design. my worries were put at ease.”

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Posted 6 years ago

“My enquiries were treated very courteously and helpfully. My purchase was taken up promptly and handled extremely rapidly, being followed attentively all the way to delivery”

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Posted 7 years ago

“Edwin Novel is by far the most amazing jeweler I have ever encountered. I had always wanted a heart shaped diamond ring but found that there were nearly impossible to find in retail stores. When they could be found, they were way out of my budget. I explored Edwin Novel Jewelry Design’s website and found that they have an amazing selection of jewelry and engagement rings and at prices that anyone can afford. On the website you have the option to customize a ring. You can choose a setting, a metal and then choose from a large selection of loose diamonds and gems to find the perfect stone for your ring/ jewelry. I was able to find the perfect shape and incredibly high quality diamond for a fraction of what I would have paid in an average store. There is no way that you could get the same quality of stone in a regular store. I went into several in my area and asked what kind of quality they carry, and no ring was even close to the level offered by Novel. I also contacted their customer service while going through the ordering process as I am in Texas and they are located in Los Angeles. They offer free shipping. You also get a gemologist report for your diamond as well as an appraisal and elegant warranty card- they even throw in lifetime cleaning and care. All of the diamonds are ethically sources as well. Their website is incredibly easy to navigate. They even provide information about the four C's of diamonds and how to find the right one for you. Overall, Novel is the best retailer I have ever found for jewelry. I would highly recommend them to anyone looking for engagement rings/ wedding bands.”

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Posted 7 years ago

“Exceptional Craftmanship!great experience with this company im getting married this year and i am buying her the band from here as well.”

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Posted 6 years ago

“Having purchased some items from Edwin Novel Jewelry Design, I was confident that buying an engagement ring would be simple. IT WAS! I knew I'd be happy with the ring that I designed, and I AM! But I was not too sure then if she'd be happy with it - SHE IS! Novel is THE way to go for me. I am beyond happy, not only with the ring and the experience of buying it, but also seeing the smile that I fell in love with when she talks about her ring”

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Posted 8 years ago

“As an inexperienced buyer, Edwin Novel Jewelry Design was awesome to work with. Their stones are extremely well cut, which you really can't get at your local jeweler. I shopped from Florida and the process was easy and painless. Thanks!”

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Posted 7 years ago

“I've had the best experience and received the highest quality customer service from everyone I've worked with at Edwin Novel Jewelry Design. I've always received top notch attention to detail and any questions or concerns are immediately dealt with in a friendly and professional manner. I can't say enough good things about working with them, the quality of their products, and the quick and easy service. Thank you!”

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Posted 6 years ago

“Absolutely gorgeous piece of jewelry, not taken it off since I had it. Fast shipping, perfect”

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Posted 7 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews