Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return for a ring resize and did not encounter any trouble. The aftersales service is exceptional as well. They know how to treat a customer right.”

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Posted 6 years ago

“I heard of Edwin Novel Jewelry Design through a friend and I am glad I chose them to handle the engagement ring I bought. The ring is absolutely stunning. The service was great from start to finish and i will definitely be purchasing again.”

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Posted 7 years ago

“I wouldn't hesitate to recommend Edwin Novel Jewelry Design to anyone, their site has all of the information you need to make an educated purchase on a diamond (not to mention a huge selection of stones) and service that simply cannot be beat. Can you believe you can get all of this done in around 5-7 days without ever setting foot in a jewelry store?”

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Posted 7 years ago

“These earrings were perfect. It’s hard to shop online for earrings, but these were exactly what I wanted. They were beautiful and comfortable.”

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Posted 6 years ago

“Love it, looks great, as described!”

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Posted 8 years ago

“I wanted a customized design and tried my luck with them, luckily they were able to do it and i did not have to break the bank. Amazing service and quality products.”

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Posted 8 years ago

“The stone quality is gorgeous, so sparkly great depth. I will be ordering again from this store. Thank you!”

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Posted 7 years ago

“Wow. This ring is exquisite. I was pretty nervous at first, because of the low price, but after receiving the ring and opening up the box, I was absolutely amazed. The diamonds are flawless, and look far more beautiful than any natural diamond I've ever seen. And, having grown up in a jewelry-obsessed family, I've seen a lot of diamonds. I couldn't be more impressed with the quality, price, and customer service.”

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Posted 6 years ago

“Perfect little earrings for every day but also great for a classy, minimalist look. Thank you!”

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Posted 7 years ago

“The site is easy to navigate I was helped over the phone in the process of ordering my diamond and the women answering the phone was so kind and helpful”

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Posted 6 years ago

“Absolutely beautiful!!! The seller had great communication and was willing to do anything to meet my needs.”

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Posted 6 years ago

“Beautifully made and very attractive. Just like my wife”

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Posted 8 years ago

“Thank you Edwin Novel for a beautiful ring for my beautiful fiance.”

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Posted 8 years ago

“Lovely, delicate ring. Even prettier in person than how it appears in the photo. Everything came in pretty packaging.”

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Posted 6 years ago

“The experience I have had with Edwin Novel Jewelry Design has been nothing short of exceptional! The response time and the support received has been fantastic. Oh and the ring quality is stellar!”

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Posted 8 years ago

“They are beautiful! Wife loves them and wears them everyday. Thanks for a great buying process!!! So nice to be able to trust someone online.”

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Posted 8 years ago

“The diamond ring is beautiful, just what I wanted! Can't wait to show it to my family and friends. As always, doing business with Edwin Novel Jewelry Design is such a pleasure. I appreciate your help with my purchase.”

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Posted 8 years ago

“Love the lifetime upgrade program. You should really ask them about the details or read it on their website. It works like a charm. Best value for money”

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Posted 7 years ago

“Bought the ring.... That went great. Sent the ring in a year or so later to get the diamonds cleaned and rescuered... That went great as well!”

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Posted 7 years ago

“I saw the reviews about them but wasn't sure if I believed them so I ordered something cheap to see if the service is really what everyone is saying and boy oh boy, I was wrong. The payment service alone is very secure and they take care of you like you are the only customer. Very impressed. Going for an upgrade within 2 weeks from the initial purchase.”

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Posted 7 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews