Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I stumbled across this website from reading different reviews that have been consistent. I wanted to get a pair of earrings for a friend's birthday (working with a smaller budget. Once payment made, the earrings went straight into production, shipped very soon and arrived around 7/8 days after. The earrings were BEAUTIFUL, SPARKLY, LOOKS BIGGER THAN I THOUGHT! Excellent craftsmanship for such small stones and I will definitely be a return customer!”

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Posted 8 years ago

“The ring arrived on Saturday. It is absolutely gorgeous and my wife loves it! It was worth the wait.”

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Posted 7 years ago

“Going through this process I honestly didn't know what to expect. Edwin Novel Jewelry Design made me feel comfortable, I trusted you guys and couldn't have asked for a better experience. Thank you guys so much and what a great job y'all did on the ring!!!”

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Posted 6 years ago

“I would definitely order to Edwin Novel Jewelry Design again and recommend them to a friend. Great communication, easy process, and product delivered as promised.”

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Posted 7 years ago

“be patient if you want quality jewelry. they have some beautiful designs on their website which they handcraft upon ordering.”

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Posted 8 years ago

“I have been beyond esctatic with my experience with Edwin Novel- the communication has been excellent- accommodating, responsive and professional. The diamond I purchased was as described, an excellent value, and lovely in every way. Thank you very much.”

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Posted 7 years ago

“I was very skeptical about buying an engagement ring online at first. But I am so glad that I did!! The customer service was outstanding and I could call for questions and not have to worry about feeling pressured or have someone try to sell me more. The ring was more beautiful than what you seen on the screen! Amazing ring! Amazing price! I highly recommend Edwin Novel to anyone!”

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Posted 8 years ago

“i personally picked up my ring and looks perfect on my finger. nice and friendly staff met lisa and kate from the customer service .worth the wait.”

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Posted 6 years ago

“Absolutely love these earrings, the sparkle is unreal and I feel like I should have paid more for them considering their quality. Thank you!”

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Posted 7 years ago

“The diamond is absolutely beautiful and shiny. I'm glad I went with the setting you recommended, it looks great and the photos online doesn't do it justice.”

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Posted 8 years ago

“Everyone who has seen the ring can't believe that a completely custom made piece didn't require a second mortgage :)”

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Posted 8 years ago

“Edwin Novel Jewelry Design is not your average Jeweler by any means. The quality and service is unmatched from anywhere I had personally visited or shopped online (and believe me, I visited over 5 physical locations and inquired with 10+ websites). They got back to me quickly, answered all of my questions, and worked with me to find the perfect ring. Hands down, fabulous response from my bride-to-be!! She absolutely loved the setting and the style we had chosen.”

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Posted 7 years ago

“A job well done. Very professional people. They know what they are doing. Thank you.”

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Posted 6 years ago

“Easy, honest, and helpful engagement ring experience. Their diamonds are the absolute best quality.”

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Posted 7 years ago

“From the moment I put this ring on I knew I HAD to have it!! It is absolutely stunning and stylish, I have the halo engagement ring, I get so many compliments on my ring! Thank you Edwin Novel for the most beautiful engagement ring, I recommend it to everyone!”

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Posted 8 years ago

“Second purchase from Edwin Novel. Beautiful stones. Great customer service.”

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Posted 7 years ago

“I love my ring, its absolutely beautiful. Edwin Novel was great to work with and took my rings back to resize them when they did not fit even though I asked for the size I got. They are super fast and attentive and her products are amazing. Will definitely be buying more. Thanks for everything!”

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Posted 8 years ago

“My wife is extremely happy with the new earrings. It was a great surprise. And thanks so much for getting them ready and shipped before Christmas! That made all the difference! BTW, she has been wearing the new earrings together with the smaller ones that I purchased previously, so it looks like we’ll be holding onto to them for now. They really do look great together. Thanks again and happy new year!”

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Posted 6 years ago

“When I initially got them I thought they were quite small but they were actually decently sized when I put them on. Love them.”

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Posted 6 years ago

“I LOVE my earrings! The diamonds are gorgeous.... just beautiful! I love the settings. I think they actually make the diamonds appear larger. They are very comfortable to sleep in. In fact, I haven't taken them out since I got them. All in all, I couldn't be more pleased. Thank you to all of the staff at Edwin Novel Jewelry Design. You made the whole experience very enjoyable. I look forward to doing business with you again in the future.”

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Posted 6 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews