EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,339 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order confirmed and money taken (of course) but no tracking number or ref number to allow follow up. Blowers haven't arrived (now 48 hrs beyond delivery date). Customer service enquiry still unanswered (more than 24 hrs later). Absolute shambles, will pursue refund through CC provider. Never use them again - USELESS!”

Helpful Report

Posted 3 years ago

“Still waiting for delivery so refund me please”

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Posted 3 years ago

“2 days before delivery I asked to have my name added to the card, was told no. Day of delivery you are supposed to receive an email before 11am, didn't receive one at all. I've emailed the company twice and not received a response”

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Posted 3 years ago

“Half of the order is missing (5 big Bouquets) . Customer support doesn’t answer ….”

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Posted 3 years ago

“Order never arrived. No communication from courier (no ability to track it!). No response from customer service. All in all a very disappointing and pointless experience! Never again!”

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Posted 3 years ago

“Smallest bunch of flowers I ever saw! I ordered the large too. Won’t be using again….”

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Posted 3 years ago

“Have never had a no delivery until now what has happened?”

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Posted 3 years ago

“The flowers were an absolute disgrace. Rose petals brown and everything else wilted. Was lying in delivery van for about 10 hours and when they delivered to opening of new shop it was closed and they left them in a grocers shop next door. Needless to say I will not be back or recommend you to any friends”

EFlorist 1 star review on 5th September 2022

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Posted 3 years ago

“The flowers I got where not the same as in your web picture the ones we got where not adequate enough for the price very poor service or help not happy”

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Posted 3 years ago

“Flowers never arrived although ordered in plenty of time. Very disappointed as it was a special occasion. Have requested a full refund. Let's hope I hear from them and get the refund.”

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Posted 3 years ago

“I am still waiting for the flowers nobody will take responsibility for them it has been a total failure. I wish someone would just ring me instead of me having to try to do it all and get fob of by either the seller or yodle each saying it is there issue not theirs.”

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Posted 3 years ago

“Awful experience . Flowers never arrived . Charged me for the flowers . Tried contacting customer services for two days but no reply . Then get an email thanking me for my order”

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Posted 3 years ago

“The flowers I ordered have still not been delivered. Ordered 1st sept for delivery 3rd sept. It is now 2320 4th sep. I could not recommend your service. I think reimbursement is in order, as an apology for such awful service Tried to contact you, but couldn’t get a response!!! recommended by me.”

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Posted 3 years ago

“Ordered flowers to be delivered on Saturday 9/3… were not delivered and you guys have the courage to request feedback…”

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Posted 3 years ago

“Actually was told was delivered and left on porch. We don’t even have a porch and ppl were in doors all day and we certainly didn’t get a knock on the door that’s for sure!!! I had to go local co op and get flowers for my mums bday from there”

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Posted 3 years ago

“Absolutely appalling got the equivalent to a £3 bunch from aldi half the flowers where dead Please avoid and save your money”

EFlorist 1 star review on 4th September 2022

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Posted 3 years ago

“Despite being ordered a full week previously flowers were delivered a day late, therefore missing daughter-in-laws birthday- very disappointing!”

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Posted 3 years ago

“Non delivery. Disappointed as it was for a special occasion.”

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Posted 3 years ago

“Picture says it all. I felt embarrassed when my friend send me a picture of her flowers”

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Posted 3 years ago

“Terrible flowers, terrible size, some flowers from image not included. Worst flower website.”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,339 reviews