EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,339 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You cannot be seriously asking me for a review - when on a “ next day delivery “ after 3 days the flowers have not yet been received”

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Posted 3 years ago

“Do not order from this company the customer service is a joke they ignore the emails they are a disgrace”

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Posted 3 years ago

“Yodel have failed to deliver with a lame excuse I have contacted them twice so suggest you change your contractor”

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Posted 3 years ago

“Flowers very dry the writing is not good I’m very unhappy with my order”

EFlorist 1 star review on 31st August 2022

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Posted 3 years ago

“Disgusting service. On the Yodel delivery van at 7.45 am on the due date ie 30 August. Still on the delivery van of yodel according to the tracker. I guess they are now dead without water or as near as damn it and my 90 year old aunt left thinking we had not bothered about her special birthday. I appreciate this seems a yodel issue but you employ an incompetent courier. I still have not received a reply to my email but the receipt did say 24 hours so we will see what wonderful excuse is given for the lack of delivery and hopefully my money back including the delivery charge so that I can go and buy my aunt something personally and deliver personally as it seems the only reliable service.”

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Posted 3 years ago

“So disappointed with my recent order. I have used e florist 5 or 6 times. I ordered some for today to congratulate my daughter on becoming a solicitor. I ordered the medium bunch which I thought would be sufficient. There were 8 flowers in there. Won’t be ordering again I’m afraid”

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Posted 3 years ago

“The flowers were delivered on the wrong day. I specified I wanted them delivered on the 27th. The recipient said they died afer 2 days and sent me photographs as proof.”

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Posted 3 years ago

“Extremely dissapointed. They could not deliver the Bouquet on the day required and offered a lesser package as a replacement on another day.”

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Posted 3 years ago

“ordered flowers for my mums 70th birthday. I thought it would be a lovely surprise to receive a beautiful bouquet of flowers, delivered to her door. What a disappointment! Picture shows what I was expecting and what I received. Although they arrived on the correct day, and at the time specified, what arrived was so far from what I was expecting. It was more like a wilted posy I’d picked from my neighbour's garden. I was mortified when my mum opened them in front of me…I was truly embarrassed as she lifted them from the box. I should have gone to Aldi and chosen 5 bunches from them, as this would have given me an enormous bouquet compared to what I got for the same money from eflorist. I would not recommend and will never use again.”

EFlorist 1 star review on 29th August 2022

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Posted 3 years ago

“Ordered Friday, still no delivery and it's now Monday!!!!”

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Posted 3 years ago

“Flowers were not delivered which was disappointing for friend isolating at home!”

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Posted 3 years ago

“Dear E Florist, Order ID: WA10542239 What an absolute disappointment. I am so sad and feeling somewhat let down by your service! These were for a birthday gift for mum. You’re flowers are wilted, two are rotten, heads are broken off! Really. I request a refund if you cannot supply a proper, fresh, and alive bunch of flowers, that don’t’ look like they have been left, and trampled. Regards, Sian Order ID: WA10542239”

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Posted 3 years ago

“I ordered these for my friends birthday and they arrived on time but my friend was totally disappointed by them and was messaging me to try and get my money back! Not the response I was wanting! She said they are in a state and to get a refund . I have no idea how to get a refund”

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Posted 3 years ago

“Vary poor flowers were half dead not value for money wife thought were bought from petrol station”

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Posted 3 years ago

“Many previous purchases have been 5 star. Saturdays delivery didn’t arrive until early evening which is not the only reason for my low rating but upon opening the package there was a pile of rose petals and dried leaves. I am not bothered about “winning” the value of my purchase, I just want to express my disappointment on this occasion after many other good experiences!”

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Posted 3 years ago

“The flowers were not delivered which, as it was our wedding anniversary, ruined the day for my wife. I have requested a refund via customer services.”

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Posted 3 years ago

“Flowers looked half dead upon delivery , was limp and half brown , was expensive birthday present , very very disappointed”

EFlorist 1 star review on 28th August 2022

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Posted 3 years ago

“The flowers weren’t delivered on Friday as requesred”

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Posted 3 years ago

“For the price, I was highly disappointed. Probably like 6 flowers in the whole bouquet which is as disappointing as I was very excited about these flowers. The pictures used to advertise are not accurate or a good representation.”

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Posted 3 years ago

“Delivered to the wrong number although address came up on system so never arrived-wrong post code”

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Posted 3 years ago

EFlorist is rated 3.7 based on 12,339 reviews