EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,339 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

Write Your review

Tell us how EFlorist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst flowers I have ever had hardly any flowers in bunch and what arrived were in poor condition with petals falling off certainly not as shown in picture have twice emailed requesting full refund funny no reply to either email”

EFlorist 1 star review on 22nd October 2022

Helpful Report

Posted 3 years ago

“I don’t want to leave reviews and I don’t want marketing info but there opt out on the email or on the site from the link - not OK”

Helpful Report

Posted 3 years ago

“Only gave 1 star because you can’t comment unless you select a star! Flowers could not have been more different if you tried! I get some stem subs due to seasonality but not sub all the stems? Why not sell flowers that are in season instead? I chose the flower I did because if the beautiful purples were to compliment a home and the thistles to represent Scotland. To say I am beyond disappointed is an understatement. To think i gave you almost £50 to send a very dear friend flowers and I could have got better at the petrol station! Please do NOT use these florists! I have not had a reply to my email. So rude and very unprofessional.”

EFlorist 1 star review on 21st October 2022

Helpful Report

Posted 3 years ago

“I want a refund. Flowers were not delivered. Bad service.”

Helpful Report

Posted 3 years ago

“HI I order some flowers from you is this a big joke this is the flowers I order and I got this Not happy at all will not order from you again Tina”

Helpful Report

Posted 3 years ago

“Only received 6 flowers, paid over £20, not like the photo on website - not happy”

Helpful Report

Posted 3 years ago

“Paid for next day delivery and they were not delivered next day. Also the chocolates were not delivered. The flowers do not look as ordered. Disappointed and will not use again. Waste of money.”

Helpful Report

Posted 3 years ago

“Wanted to cancel one of orders as requested by mistake but it took to long for customer service to respond”

Helpful Report

Posted 3 years ago

“No card or chocolates delivered, very disappointing”

Helpful Report

Posted 3 years ago

“I have use EFlotist a few times My last order I was very disappointed The Roses only lasted 2 1/2 days before they dropped”

Helpful Report

Posted 3 years ago

“Disappointed. my order stay in depot.. I tried to get in contact with them. No answer back no refund.”

Helpful Report

Posted 3 years ago

“Disappointed. my order stay in depot.. I tried to get in contact with them. No answer back no refund.”

Helpful Report

Posted 3 years ago

“I ordered bold blooms flowers for my mum on her birthday who is suffering with terminal cancer and lives 200 miles away from me but for some awful reason she received white roses which had brown bits on the leaves and flower heads. I was so upset , my mum deserves better. I’ve also tried to contact customer services twice to sort this out and I’ve had no reply. All I got was a review link so here is my review everyone , not good! And I’m not normally a person to moan but this really upset me trying to make my mum smile but that didn’t happened at all.”

Helpful Report

Posted 3 years ago

“It was particularly my fault in providing the wrong delivery address. However, I wasn't happy with the customer service I received as a result. Simply refering me to terms and conditions then dismissing me.”

Helpful Report

Posted 3 years ago

“Flowers were not in bud when they arrived , they had no life in them even after doing what it said on the instructions. Very disappointed tried to contact customer services but had no response at all . I would not recommend these to anyone ! Had to go out and purchase more flowers as these were for a very special person”

Helpful Report

Posted 3 years ago

“Ordered flowers to be delivered on the 17th October and was delivered on the 18th! Really not happy at all.”

Helpful Report

Posted 3 years ago

“No chocolates, delivered on wrong date. Ruined the suprise. Still haven’t responded to my email. So upset and disappointed”

Helpful Report

Posted 3 years ago

“Didn’t arrived on the selected date even I ordered it 4 days before bad service not using it again”

Helpful Report

Posted 3 years ago

“The flowers didn’t arrive in good condition , they were squished”

Helpful Report

Posted 3 years ago

“Failed to deliver. Failed to communicate. Would never use this site again.”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,339 reviews