EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,338 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have emailed regarding a Compton’s haven’t even had a reply”

EFlorist 1 star review on 18th October 2022

Helpful Report

Posted 3 years ago

“I ordered a bouquet of £50 roses for my friend’s silver anniversary on 10th October but there were only 48 and they were very small and didn’t last 3 days even. Putting the pics. I’d like to speak to someone regarding this issue. Thanks”

Helpful Report

Posted 3 years ago

“Online ordering service was easy, delivery was prompt and great communication. Flowers were absolute rubbish. I paid £33.99 for a large bunch plus postage and I could have got better from the supermarket for £10! I emailed to complain and was told I just have to wait for them to blossom as they send them fresh and just buds. Even without them blooming they were blooming rubbish. Never use this company. Customer satisfaction rubbish”

Helpful Report

Posted 3 years ago

“Sorry, im aware this will be a problem with Royal Mail BUT my order still has not been delivered after paying for next day delivery. Should have arrived on Sat 15th October so ive had a pretty poor experience and service”

Helpful Report

Posted 3 years ago

“The flowers were broken and not fresh”

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Posted 3 years ago

“The flowers were not delivered and trying to get a response from someone is a joke, don't recommend these, I'm very disappointed”

Helpful Report

Posted 3 years ago

“I ordered a "luxury" version of one of your items. What was delivered to my friend most certainly was not "luxury". I sent a complaint and received a dismissive response. Honestly, does the delivered item look ANYTHING like the advertised version on your site? What a rip-off. The only thing you got right was that it was delivered on time. I shall never buy from you again.”

Helpful Report

Posted 3 years ago

“Didnt deliver same day and sent a text saying they would cancel order and return money in two working days”

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Posted 3 years ago

“Would never buy from again flowers were half dead when arrived and some were broken less then a week and they were completely dead got put in the bin after 4 days”

Helpful Report

Posted 3 years ago

“My flowers have not yet even delivered. I don’t know where they are. I ordered it to be delivered a week in advance for the 15th of October and they still haven’t arrived yet? By the time they get there or if they get there they are going to be in terribly condition. It was a bday gift and her bday has passed. I want a full refund. Terrible service. 1 star is even too much. It should be no stars. Truly disappointing. Never again.”

Helpful Report

Posted 3 years ago

“I was extremely unimpressed by what I ordered verses what was received. A work colleague recently lost a friend in death. I ordered a large bouquet and what arrived was anything but. There were hardly any flowers so I dread to think what a small bouquet looks like!! I could have gone to a corner shop or petrol station and picked up something better. I was highly disappointed by what was received.”

Helpful Report

Posted 3 years ago

“I ordered flowers for my daughters birthday but she unexpectedly had to work abroad. I requested the flowers to be delivered 3 days later (I gave 3 days notice of request). This was declined. I contacted Customer Service and magically my request was accepted. When the flowers arrived there were not many, nothing like the order. Also there were only 3 Lindt chocolates. Very disappointed. Photos below.”

EFlorist 1 star review on 17th October 2022

Helpful Report

Posted 3 years ago

“very disappointed…no delivery was ever made on my friend birthday”

Helpful Report

Posted 3 years ago

“Hi, I ordered my mom flowers for her anniversary.To say I’m disgusted is a understatement.I ordered them to be delivered for 14-10-22 which was fine no problems with delivery.I’m disgusted about the amount I paid £28 .There was hardly any flowers for that amount of money .Also I went to my moms 16.10.22 to find them all bent over drooping .I will never order from here again !Photos snt!”

Helpful Report

Posted 3 years ago

“Pictures super sized on website so all looks bigger these were large …. Very very poor value”

Helpful Report

Posted 3 years ago

“The flowers that were delivered looked nothing like what I ordered absolutely shocking”

Helpful Report

Posted 3 years ago

“The flowers were awful and I have been unable to get a resolution despite contacting customer care”

Helpful Report

Posted 3 years ago

“The bloody things haven't arrived! Disgusting”

Helpful Report

Posted 3 years ago

“Ordered flowers from Eflorist for a friend's birthday. Unfortunately, Eflorist uses Yodel. Needless to say, the flowers didn't arrive on the birthday, but the day after. Won't be using Eflorist again.”

Helpful Report

Posted 3 years ago

“I ordered 2 items by mistake.Immediately, I tried to cancel one, but I could not find a way of going back on the web site to enable me to cancel.I then e mailed hoping I could cancel.I understand e florist said more notice would have to be given.If I had been able to talk to a person I am sure we could have come to an agreement. In future I will visit a local florist to see someone in person. I will not be using this method again.”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,338 reviews