EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described and arrived on time. Have used before and will use again”

Helpful Report

Posted 2 years ago

“Fantastic service as always, great communication with how your order is coming along. Delivery tracking great, over all extremely happy with my Order. Definitely will use again”

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Posted 2 years ago

“Dreadful! Flowers not delivered. They have not responded to 3 emails. Save your money, use another company!”

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Posted 2 years ago

“The flowers were the same as shown. It I was delivered on the day selected. I am a happy customer and will recommend to friends and family.”

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Posted 2 years ago

“I was told that I would receive a confirmation email to say the flowers had been delivered. But I did not receive an email from EFlorist. Poor customer service The actual bouquet was lovely! Score - 6/10”

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Posted 2 years ago

“I ordered these flowers as a gift and they was absolutely lovely flowers would definitely order again”

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Posted 2 years ago

“Good and prompt service. Value for money.”

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Posted 2 years ago

“Was happy with 50 rose 🌹”

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Posted 2 years ago

“I payed extra for a larger bouquet and chocolates, what arrived was a small disheveled bunch with 3 chocolates, much smaller than others I've had. The following morning we had to swap the dead Blooms for ones we already had.”

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Posted 2 years ago

“Excellent service always appreciated thanks 😊”

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Posted 2 years ago

“I ordered a birthday bouquet for a friend. Unfortunately, my order was never delivered and the company refused to refund my money or at least find another way to fix my situation. The address I entered was correct but the postcode had a very minor error - a letter O instead of the number 0. In the UK, postcodes with 3 letters at the end do not exist, so I contacted the company to see what could be done about this. They then claimed that the order was delivered to an incorrect address, so they could not accept liability. The problem with this is that my order was never delivered in the first place, so the company was not losing out on money or product by returning my money. I do not recommend at all, avoid at all costs. Save your money for a better company.”

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Posted 2 years ago

“I sent a bouquet for my daughters wedding anniversary She was delighted with them Thanks & I was delighted with the service and the price Thanks”

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Posted 2 years ago

“Arrived timely, safely and blooms were very pretty although not quite as big as I anticipated”

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Posted 2 years ago

“Flowers were all dead. Looked nothing like what I ordered. Bit of a rip off!”

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Posted 2 years ago

“I ordered 3 bouquets of flowers to be delivered. All three were lovely with the bonus addition of a box of chocolates being delivered with them. Will order again”

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Posted 2 years ago

“Arrived on my friends birthday as requested. Beautiful bunch of flowers she was very pleased.”

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Posted 2 years ago

“Don't know what the flowers were like and don't know if recipient ever got them. I had chosen eflorists because said could be delivered next day. I had not opened the 'Disclaimer' box which concealed that next day went on until 9pm so my fault for going by what was easily visible on my screen. Flowers were intended for someone's last day at work but were left 'front porch' as delivered after business had closed--in spite of a frustrating almost 2 hours on hold waiting for Yodel's online help to warn them that businesses close at 5pm, then watching on the map as van went all round the houses nearby. Eflorist say that drivers prioritise hospitals, schools, businesses...but in my case (dental practice) they clearly didn't. If it is important to you when flowers are delivered then not the one to choose. After leaving the local hub my flowers spent 5 hours in a van on a hot day and arrived after the practice had closed.”

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Posted 2 years ago

“The whole experience of ordering online was so easy. The flowers were beautiful and delivery was on time. Definitely use this company again!!”

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Posted 2 years ago

“Very happy with price and delivery”

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Posted 2 years ago

“Excellent speedy service ! Next day delivery and bouquet was gorgeous - Thankyou”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews